Microsoft Teams

Score7.9 out of 10

6,736 Reviews and Ratings

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Categories & Use Cases

Videos

Document collaboration
Users can edit files and attach comments to files.
Category average: 8
Integrates with Outlook
Integrates with Microsoft Outlook to tie in email threads.
Category average: 9.3
Chat
Instant messaging tool allows users to communicate with select other users in real-time threads.
Category average: 8.8

Gantt Charts
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
Category average: 7.3
Integrates with Gmail and Google Hangouts
Integrates with Gmail and Google Hangouts.
Category average: 6.2
Integrates with Google Drive
Integrates with Google's cloud storage platform, Google Drive.
Category average: 6.2

#1 most frequent

Professional, Scientific, and Technical Services

16.6%

18,685 installations of 112,559

#2 most frequent

Manufacturing

10.4%

11,737 installations of 112,559

#3 most frequent

Health Care and Social Assistance

6.8%

7,685 installations of 112,559

Pros

Facilitates communication and collaboration, especially for remote teams
Offers a comprehensive feature set for various communication needs
Provides a unified platform for meetings, announcements, and general communication

Cons

Suffers from reliability issues related to message delivery and notifications
Inconsistent hardware support
Mixed impact on productivity and team morale

Christopher Sawyer View profile

Programmer Analyst in Information Technology at TCDRS (51-200 employees)

Use Cases and Deployment Scope

At my company, we use Teams primarily to instant message one another across the entire organization. If you need a quick answer it is preferable to email. We also use it however to store and share documents. It is also great at taking and organizing notes. It also has task board functionality.

Pros

Integrates with Outlook and SharePoint
Instant messaging
Stores documents and notes

Cons

Hard to tell if someone is actually "away"
Missing some Lync functionality
Hard to find in SharePoint where docs are kept

Most Important Features

Mobile app
Seeing people's status (away, available)
Integration with other tools such as Outlook and SharePoint

Return on Investment

Increased collaboration
Helped with sharing documents
Better organization of shareable content

Alternatives Considered

Skype for Business (formerly Lync) and now part of Microsoft Teams

Other Software Used

Microsoft 365 (formerly Office 365), Microsoft SharePoint, Notepad++

Bertrand POTART View profile

Product manager in Information Technology at ADEO (10,001+ employees)

Use Cases and Deployment Scope

I use Microsoft Teams for meetings with external partners like web agencies or talent acquisition firms to hire people for my teams. It allows me to exchange with people that are not based in my city and see if we have an opportunity to work together and if we can bring value on the table.

Pros

Web or application tools for meeting
Allow team meeting with many people
Interactive possibilities: screen sharing, chat etc...

Cons

Video quality can be improved
Call reliability / stability
Application seems useless in many context regarding web app feature coverage

Return on Investment

Allow to exchange with everyone, Microsoft Teams user or not
Web based version to avoid app installation
Large scope of features for team workshop, like feature framing, talent acquisition meeting, etc...

Usability

Alternatives Considered

Slack, Miro and Atlassian Jira

Other Software Used

ChatGPT, GitHub, Microsoft Visual Studio Code

Verified User

Administrator (51-200 employees)

Use Cases and Deployment Scope

i use Microsoft Teams everyday with my collegues for chat, and for meetings, it's efficient, and works perfectly.the only main problem is when some external person don't know how to use it, but generally it's going great.Microsoft Teams is compatible with Outlook,which makes using both software easier.

Pros

meetings
chat with coworkers
schedule

Cons

its design
more camera backgrounds

Return on Investment

meeting schedule
good chat system
high quality meetings

Usability

Verified User

Director in Product Management (51-200 employees)

Use Cases and Deployment Scope

Microsoft Teams has transformed the way we work, bringing together chat, meetings, and collaboration into a single, reliable platform that keeps our team connected and productive every day.

Pros

General Productivity and Collaboration
Integration with Microsoft 365
Collaboration & Channels
Meetings and Video Calling

Cons

Occasionally the interface can feel cluttered
Improved integration with planning apps

Return on Investment

Enhanced collaboration and transparency across projects

Usability

Alternatives Considered

Microsoft 365

Verified User

Professional in Professional Services (10,001+ employees)

Use Cases and Deployment Scope

Microsoft Teams has replaced our previous document repository tool and has also replaced Skype as our new communication within teams members. It has a good structure to it (provided it is thought out), ease in use and good UI. There is also the ability to search within Microsoft Teams and that makes it easy to search for files/folders and communication history. It also integrates well with other plugins such as Microsoft power apps, Miro etc. so that has been a great help in managing work and comms.

Pros

provides ability to organise folders and files (good front end to sharepoint)
provides great use of communication between team members and external parties
provides great integration with other apps such as Microsoft power platform, Miro etc.

Cons

The search function could be made better- especially for finding things within chats
It is a little annoying going to previous pages within Microsoft Teams, at times i feel like it would be nice to open things in a new windows
sometimes Microsoft Team crashes - but very rarely and that can be a pain

Return on Investment

Less time waste in finding files/folders
Good that it integrates with mobile as well as desktop
Easier to contact team members and create group chats

Alternatives Considered

Microsoft SharePoint

Other Software Used

Atlassian Confluence, Azure DevOps Services, Microsoft 365

Microsoft Teams

What is Microsoft Teams?

Categories & Use Cases

Videos

Microsoft Teams Key Features

Top Performing Features

Document collaboration

Integrates with Outlook

Chat

Areas for Improvement

Gantt Charts

Integrates with Gmail and Google Hangouts

Integrates with Google Drive

Most Frequent Users

Professional, Scientific, and Technical Services

Manufacturing

Health Care and Social Assistance

Microsoft Teams Reviews

Pros

Cons

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Microsoft Teams Alternatives