TrustRadius: an HG Insights company

isolved

Score7.9 out of 10

304 Reviews and Ratings

What is isolved?

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.

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Categories & Use Cases

Videos

isolved Key Features

Learn about the best (and worst!) features isolved has to offer, as determined by TrustRadius' reviewers.
Based on 304 ratings of isolved's features
View all isolved features

Top Performing Features

  • Company Website Posting

    Software allows postings to be displayed on the company website

    Category average: 8

  • Direct deposit files

    Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

    Category average: 8.6

  • Reimbursement management

    Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.

    Category average: 7.7

Areas for Improvement

  • Employee recognition

    thank a team member

    Category average: 7.6

  • Create succession plans/pools

    Managers can create and manage pools of potentially high-performing individuals.

    Category average: 8

  • Candidate development

    Candidate development is the ability to assign learning and development goals.

    Category average: 7.7

Who Buys & Uses isolved

isolved Reviews

What users are saying about isolved.
View all isolved reviews

Pros

  • Improved HR efficiency through automation
  • Streamlined onboarding processes
  • Enhanced benefits administration

Cons

  • Complex login and verification procedures
  • Limited integration with third-party compensation and benefits providers
  • Account lockout issues requiring HR intervention

isolved works great

David Tierce
HR Manager in Human Resources at Barreto Manufacturing, Inc (51-200 employees)

Use Cases and Deployment Scope

I use isolved for time keeping, payroll and benefit tracking mainly. Its ease of use & accuracy are just a couple points that make this a reliable platform to use for our company needs.

Pros

  • Time keeping records
  • Reporting
  • General ease of use
  • Customer service is great

Cons

  • Ability to allocate Workers Comp codes to multiple time segments within a day for a given employee as needed
  • NOTE: since this was first posted, the ability to allocate Workers Comp codes has now been made available

Return on Investment

  • I am not involved in the budgeting/expense side of the business, I cannot answer how it has affected our ROI. However, the ease of use, accuracy of reporting and exceptional customer service has resulted in us not even considering looking for other alternatives

[...] isolved review

April Hall
CEO in Corporate at Union County Family YMCA (51-200 employees)

Use Cases and Deployment Scope

The [...] uses isolved for payroll processing. It allows us to enter our employees into the system using a timeclock software as well to track hours worked. This software is very user friendly and I highly suggest it to any company looking to make a change for a software that's easy to use. The help desk is also ready at any given moment to assist with any issues that one might have in navigating.

Pros

  • reports that are needed at any point are easily ran or created for you
  • has timeclock software that is compatible
  • can clock in off site via cell phone

Cons

  • so far isolved has covered all our needs as a small to mid size [...]

Return on Investment

  • self service portals
  • Reduction in Administrative Overhead

isolved Reference Review Streamlining HR and Payroll

Verified User
Employee in Human Resources (201-500 employees)

Use Cases and Deployment Scope

We use isolved for payroll, timekeeping, benefits, applicant tracking, and onboarding/offboarding. This provides a solution that can start with the hiring and onboarding of an employee, from there employees are processed into the HRIS payroll platform where they are able to clock in and out, submit their new hire benefit enrollment, and view their paystubs. We have workflows set up that allow employees to update their taxes and other information within the system and it goes through an approval process before changes are made for payroll. When employees leave, we complete offboarding through the system. It can be a full cycle platform based on each companies needs.

Pros

  • Customer Support
  • Vast Reports and Report Writer Capabilities
  • Timekeeping
  • Customizations

Cons

  • More workflow capabilities
  • Being able to preview documents without having to download
  • Ability to copy a standard report and modify it without having to start over with a report writer

Return on Investment

  • Time savings for HR admin processes
  • More Accurate information and data
  • Employee Self Service gives more autonomy to employees
  • Carrier feeds to 3rd party vendors reduces errors for benefits and saves time as its automatically transferred to 3rd party system

isolved Review

Incentivized
Verified User
Employee in Human Resources (201-500 employees)

Use Cases and Deployment Scope

timecard, time off requests, retrieving pay stubs, benefits, onboardings. All employees use it every day to clock in ad out and all of our new hires use it to complete onboardings

Pros

  • ease of use
  • time tracking

Cons

  • takes multiple attempts to login a lot of times

Return on Investment

  • time savings
  • reduced errors

Other Software Used

JazzHR

isolved Review

Mike Charlton
Director of HR in Human Resources at Feather Petroleum Company (51-200 employees)

Use Cases and Deployment Scope

We use isolved as our payroll and HRIS solution. We run our benefits and COBRA tracking through isolved. We use the system for onboarding through offboarding and all employee functions through their employment. The employees clock in and out through the system to track times. This is done through the computer, timeclock or APP. The App is very functional for the employees.

Pros

  • The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
  • The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
  • I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.

Cons

  • Multiple pay rates would be an opportunity. Their solution was not effective for our use and was a challenge to work through.
  • I have not come across any vendor that has a solution for geofencing with rotating IP addresses. This is something we have asked for but not high on their priority list.
  • I do not have a third as we are happy with the system overall.

Return on Investment

  • Office labor saving when we transitioned was immediate.
  • Easy platform has made adoption good for all levels of employees.

Other Software Used

PDI Enterprise

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