isolved - consistently perform above expectations
Rating: 10 out of 10
Use Cases and Deployment Scope
We use isolved for all our payroll needs. The ease of use is only matched by their amazing attention to detail and customer support. One day has not gone by since we made the switch to this payroll support package. If you are looking for an organization to partner with - yes partnership- then isolved is the only choice.
Pros
- Attention to Detail
- Customer Support
- Always there for you
- Above and beyond whenever the need arises
Cons
- There are none for us
- They are right on the spot, and it is an entire team effort
Likelihood to Recommend
They consistently perform above expectations.
Recently, there was an issue with our payroll—our submittal didn’t go through (our fault). We reached out at 12 PM on payday, and their team immediately jumped into action. Thanks to their swift and coordinated effort, our staff still got paid that same day. It wasn’t just one person stepping up—it was a true team effort. No one passed the buck, and “no” simply wasn’t in their vocabulary. Customer service like this is rare these days—not only was their response incredible, it was genuinely refreshing.
Recently, there was an issue with our payroll—our submittal didn’t go through (our fault). We reached out at 12 PM on payday, and their team immediately jumped into action. Thanks to their swift and coordinated effort, our staff still got paid that same day. It wasn’t just one person stepping up—it was a true team effort. No one passed the buck, and “no” simply wasn’t in their vocabulary. Customer service like this is rare these days—not only was their response incredible, it was genuinely refreshing.