Jenzabar ONE - Not Your Daddy's SIS
Use Cases and Deployment Scope
Jenzabar ONE is the primary ERS and SIS for our organization. It is the primary product we use to capture, monitor, and report on student-level data, manage payroll and human resources functions, and manage the prospect-to-alumnus lifecycle. In addition, we use Jenzabar ONE to manage our donor base and create and monitor most aspects the communication flow for those friends.
Pros
- Jenzabar ONE makes working within the system possible and secure using remote and WFH options.
- Jenzabar ONE is adept at managing the central functions of the Registrar's Office.
- Jenzabar ONE is capable and adequate for student accounts and billing.
Cons
- Jenzabar ONE is very good at "plain vanilla" installations, but, in our experience, as customization takes place, there is an increasing capability gap with reporting.
- Jenzabar ONE offers IPEDS reporting capability, but no one at any institution we work with in our association has been able to get the IPEDS snapshottings and reporting to work consistently.
- In our experience, Jenzabar ONE suffers from a sales team which over promises on behalf of an under delivering technical support team.
Return on Investment
- Jenzabar ONE has been critical to our success as we have become a more hybrid organization.
- API integration is adequate; with the sandbox features it is excellent.
- Our sandbox (play database environment) allows us to test new approaches and integrations to get things "right" prior to deploying them.
Usability
Alternatives Considered
PeopleSoft Campus Solutions and Ellucian Banner


