TrustRadius: an HG Insights company

JustCall

Score6.4 out of 10

21 Reviews and Ratings

What is JustCall?

JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS Copilot, live monitoring, sentiment analysis, and CRM integrations, while offering global phone numbers across 70+ countries. The solution aims to streamline communication, enhances productivity, and elevates customer interactions.

Top JustCall features:

Inbound and outbound calling
Send and receive SMS & MMS
Sales dialer (Auto, Predictive and Power dialers)
SMS Workflows
SMS Bots
Multi-level IVR
Real-time agent assist
AI-powered SMS Copilot
AI coaching
Sentiment analysis
AI call scoring
Live call monitoring
Shared WhatsApp inbox
Automatic call distribution (ACD)
100+ CRM integrations
Business phone numbers in 70+ countries

A 14-day free trial is available at sign-up.

Videos

Screenshots

Screenshot of Agent Availability
Screenshot of SMS Analytics
Screenshot of Sales Dialer Analytics
Screenshot of Sales Dialer Analytics
Screenshot of Sales Dialer Analytics
Screenshot of Tone Analysis

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Screenshot of Agent Availability

Product Demos

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesAll

FAQs

How much does JustCall cost?
JustCall starts at $78.
What are JustCall's top competitors?
Grasshopper, RingEX, and Talkdesk are common alternatives for JustCall.
What is JustCall's best feature?
Reviewers rate Call park highest, with a score of 7.6.
Who uses JustCall?
The most common users of JustCall are from B2C.