LASSO Crew - The crew management platform that actually works.
Use Cases and Deployment Scope
We use LASSO Crew to onboard, schedule, and manage our teams for events in NYC and across the city. During the registration process crew members complete a skills survey where they articulate their skill set and proficiency in various positions and departments. When crewing a job we can filter our crew list based on there answers to those skill questions.
Pros
- Organize schedule information
- Clearly communicate the staffing status of each event
- Email and text employees important information about their upcoming calls.
Cons
- Some of the page layouts are clunky, especially the crew list page
- LASSO Crew has a calendar feed that can link to gcal, iCal, etc but it’s very limited and doesn’t reliably update the calendar when the schedule changes.
- I would like it to push automated clock-in/clock out alerts to my team. I can set these up manually by scheduling messages but it is a very cumbersome process.
Likelihood to Recommend
Transition to LASSO Crew was a real bear, but once we had all the pieces and parts in place and staff new how to use it, it solved the majority of our staffing headaches. We work on events across NYC and often have several events going on at the same time. Prior to LASSO Crew it was not uncommon for a supervisor to show up to a call with only a limited understanding of who was booked on the job, or for an employee to not be sure who or where they needed to report to that day. LASSO Crew-facing app and supervisor-facing website have entirely eliminated these headaches. Our staffing process is more streamlined than before, our rates and scheduling more transparent. Once you get past the initial hurdles of crew/team buy-in and implementation, the upsides are enormous.
