#1 most frequent
United States of America
77.1%525 installations of 681
What is MaintainX?
MaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.
Categories & Use Cases
Media
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Screenshot of the work order screen
Who Buys & Uses MaintainX
#2 most frequent
Canada
7.9%54 installations of 681
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
4.4%30 installations of 681
Pros
- Strong work order management capabilities
- Effective inventory and asset tracking
- Robust reporting tools for compliance
Cons
- Confusing or unsuitable pricing structure for larger organizations
- Limited detail and customization options in reporting
- Lack of automated CSV exports
MaintainX has brought us into the future.
Use Cases and Deployment Scope
We use MaintainX to schedule PM, receive requests from production teams, and schedule our projects. We are currently working towards our inventory management via MaintainX because it is smooth and very user friendly. We have used it so much since we've started and have made so much progress that the production teams are looking at ways, they can utilize the software for their teams to schedule inspections and assessments.
Pros
- Customer Service
- Integration
- Adjusting our platform to fit our needs
Cons
- Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow.
- Wish there was a simpler way for operators to complete inspections rather than having to create work requests.
- Pricing is confusing and the way that they have their billing set up is strange.
Return on Investment
- It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance.
- Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts.
- Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is.
Usability
Other Software Used
Velocity, Oracle API Manager
New MaintainX adopter.
Use Cases and Deployment Scope
Our business did not have any CMMS system in place. We suffered from high dontime and inability to produce machine servicing reports to safisfy legislative requirements. We were very inefficient in how we managed our Engineering dept resources and how we managed machine b/downs and almost no preventetive maintenance.
Pros
- Captures and retains vital information on work carried out on our equipment.
- provides suite of reporting tools to satisfy multitude of legislative and H+S requirements.
- allows us to input photographs and even videos on tasks completed.
- Provides functionality to create and follow specific procedures.
Cons
- We would like CSV files to be automated reports. you cannot current export a CSV file on a set period.
- Would like better functionality for searching key word technical faults
- Would like easier parts request or required functionality.
Return on Investment
- We have only had the system 4 months although already it is providing critical reporting information to keep the business compliant. This compliance is critical and almost impossible to value, although for the investment and then the annual subscription it is extremely good value for money.
- I am confident the ROI will be less than 6 months.
- We are extremely confident the system will take us from an average of 28-30% downtime to 18-20% through more structured management of time and resources via the MaintainX system.
Usability
Alternatives Considered
Fiix by Rockwell Automation
MaintainX.... The best option
Use Cases and Deployment Scope
Our Maintenance Dept uses MaintainX that guides their every move. Everything that we do can be tracked to a work order. This is how we can track our progress. It is very helpful to communicate between shifts and the request that plant employees put in helps to respond faster to issues that need to be addressed.
Pros
- The customer service team is very quick and knowledgeable
- The reporting capability shows a snapshot of the health of the department
- The procedure library is helpful in assisting a technician in following a step-by-step process on a given work order.
- The search capabilities in MaintainX is amazing!
Cons
- I would like to see MaintainX branch out into Invoicing (Acct Payable/Receiving)
Return on Investment
- I have saved a considerable amount of downtime from better machine maintenance work
Usability
Alternatives Considered
Fluke Networks Etherscope
MaintainX Review
Use Cases and Deployment Scope
We use MaintainX to manage our inventory and parts systems, as well as purchase orders, invoices, and monthly inventory counting. We also use it to determine what items need to be billed to which department, i.e., nursing charges or foodservice charges or housekeeping charges.
Pros
- MaintainX has awesome inventory management.
- MaintainX has powerful search tools.
- MaintainX has a wonderful mobile app.
Cons
- Some reporting functions are lacking in detail.
- Some features are locked behind an enterprise version.
- Pricing structure may not be ideal for large organizations with many users.
Return on Investment
- - Drastically reduced labour spent on fixing problems.
- - Increased job satisfaction.
- - Better tracking of inventory items
Usability
Alternatives Considered
Brightly TheWorxHub™ and Maintenance Care CMMS
Other Software Used
Brightly TheWorxHub™, Maintenance Care CMMS
Number 1 Work order System
Use Cases and Deployment Scope
Communication with work orders for facilities and preventive maintenance. A straight line of communication between the requester and the technician with plenty of administrative people in place it allows the program to be streamlined and communicates efficiently and effectively. We will add more features as people get more adjusted to the program .
Pros
- More than 1 administrator
- Quickly communicates
- District wide use
Cons
- Haven’t found any
Return on Investment
- Generally staff is grateful of communication delivered
