TrustRadius Insights for MangoApps are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Layout and Intuitive Interface: Several users have praised MangoApps for its user-friendly layout and intuitive interface, which make it easy to navigate and perform tasks efficiently. The majority of reviewers appreciate the simplicity and intuitiveness of the platform, as it allows them to quickly find what they need and complete their work without any hassle.
Seamless Communication and Collaboration: Many users value MangoApps' private message feature, which enables seamless communication and collaboration among team members. This functionality has been highly regarded by reviewers, as it facilitates efficient information sharing, problem-solving, and decision-making within teams. With this feature, users can easily connect with colleagues in real-time, ensuring effective collaboration on projects.
Comprehensive Project Management and Organization: A significant number of reviewers have highlighted the ability to create individual projects within MangoApps as a major benefit. Users appreciate that these projects come equipped with message feeds, tasks, wikis, and file storage capabilities. This comprehensive project management functionality allows teams to stay organized while working on various initiatives. Reviewers have found this feature particularly useful in streamlining workflows and ensuring all relevant information is readily accessible.
It's used as a way for employees to communicate in an informal manner, using groups for staff members to interact in ways that may not usually be able to do as we have outlets all over the UK and Ireland. We also use it for internal comms, to distribute sales figures and for D&I groups, such as Pride and BAME
Pros
The collabs let people meet across the business informally
The gamification encourages staff to use the system
Customisation available to suit the businesses colour scheme
Cons
The messaging system is quite new and doesn't always clear down when read
The mentions tab can get very busy if you're added to groups
Lots of customisation can make it overwhelming when editing
Likelihood to Recommend
The ability to create optional interest groups for users to join if they like is a great way brings users together, and promote group meet ups and events. The polls ability is always great for taking a quick check of people's availability, we've used it to gauge interest in events and dates. One thing that could be improved is that there is both a messaging and an instant message functionality which seems a little redundant having users being able to message you from different places in separate inboxes, however this may be due to our set up.
MangoApps allows us to connect people from the whole company located in remote sites. It adds a social dimension that cannot be achieved with the use of e-mail alone. People can discover other people with the same interest, can share content, ask questions, submit polls, and react to content posted by other people (liking, answering and commenting it). A wiki module allows people to contribute to a shared documentation base.
Pros
MangoApps provide a large number of options to interact within a community. People can post updates, ask questions, create polls, quizzes, wiki, surveys, chats, or forms.
The Web interface is a modern application (Facebook inspired). The navigation (although not the most efficient) is overall quite intuitive.
MangoApps has a web interface, and apps for desktop (Windows, Mac), and mobile.
MangoApps features a centralized notification system. Unread messages are notified from the Web app, the mobile, or the desktop app. The synchronization status is synchronized.
MangoApps integrates with Active Directory.
Cons
The notification system in the desktop app is not informative enough. Some notifications are shown without any context (for example we sometimes just see "Yes" or "No"), and it's difficult to understand the context (in our case the original question).
Messages posted in a big chat group (in our case more than 15k people) make the app crash.
HipChat does not support animated GIFs (they just appear static).
It's not easy to post transversal questions or updates across groups. A lot of content needs to end in a unique group, losing some opportunity to reach a wider audience.
A gamification system is available (people can earn points and badges by completing some actions), but the reward system is quite obscure. As a result, many of us do not feel compelled to gain more badges. It feels like as if we're earning badges randomly.
Likelihood to Recommend
MangoApps is well suited to enable interactions between colleagues located in distant places, if the people have the right culture, and are already demanding this type of feature. If the whole company is not ready to embrace this culture, MangoApps is missing a little something to encourage the refractory to join the party. And with this type of tool, we only really benefit from the tool's value when a large number of users participate.