TrustRadius: an HG Insights company

MaritzCX Reviews & Insights

Score7 out of 10

3 Reviews and Ratings

MaritzCX Reviews

1 Review

Surveys and Event Registration

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

It is being used company wide at California Bank & Trust - an affiliate of Zions Bancorp. The uses of MaritzCX included internal and external surveys related to anything from event feedback/registration to human resources feedback/registration. It was also being used for event registration and business development opportunity registration within the marketing department.

Pros

  • Easy to use format (not HTML coding knowledge required)
  • Detailed reports
  • Ability to save and re-use same themes and surveys

Cons

  • Ability to customize look of survey limited
  • Some reports in CSV were a mess to fix up
  • Support seemed limited

Likelihood to Recommend

I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment.

It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.