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Microsoft Cloud for Nonprofit (discontinued)

Score7.4 out of 10

20 Reviews and Ratings

What is Microsoft Cloud for Nonprofit (discontinued)?

Microsoft for Nonprofit was a bundle of nonprofit-specific applications, advanced training benefits, and technical support that is no longer available.

Media

Likelihood to donate, which allows users to increase donor giving by understanding and engage with a constituent community based on its propensity to give.

Top Performing Features

  • Online donation options

    Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

    Category average: 7.3

  • Volunteer shift management

    The software allows volunteers to sign up and check in for event shifts.

    Category average: 5.7

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

    Category average: 7.9

Areas for Improvement

  • Wealth screening

    The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

    Category average: 6.5

  • Mobile access

    Users can access the CRM via an app from a mobile phone or tablet.

    Category average: 6.5

  • Reporting and data visualization

    Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

    Category average: 6.9

It's a great tool for nonprofits - with a few catches

Use Cases and Deployment Scope

We help nonprofit clients with strategy, data, and software. By helping them obtain the Microsoft for Nonprofit deals, we aid them to scale and more effectively manage their operations, data, and users. It also helps us be able to manage all our clients in one place. The downside is that administration can be rather technical, and it's cumbersome at times to figure out how to go from a free trial to a full approved nonprofit account. Customer service is so-so.

Pros

  • Great discounts on powerful tools
  • Productivity tools all in one place
  • Helps our clients scale

Cons

  • Going from free trial to a full approved nonprofit account is confusing
  • Customer service is so-so
  • Pricing can be confusing

Return on Investment

  • Helped us scale easily to more clients

Microsoft Cloud for Non-Profits!! Consider it.

Use Cases and Deployment Scope

We have used Microsoft Cloud to support our electronic filing capabilities and ensure we have access to real-time documents and information from anywhere we have computer, mobile, and/or internet access. The Microsoft Cloud product has allowed us to streamline our file retention capabilities and ensure our team has broader access to files than when stored on traditional servers.

Pros

  • File sharing.
  • File storage.
  • File retrieval.

Cons

  • Capability with Google products.
  • Ease of use for older users.
  • Different interface.

Return on Investment

  • Easier file access.
  • Easier sharing across MS platforms.
  • Streamlined organization.

Alternatives Considered

Microsoft SharePoint

Other Software Used

Microsoft SharePoint, Microsoft 365, Blackbaud Raiser's Edge NXT

Recommend: Microsoft for Nonprofits

Use Cases and Deployment Scope

We use Microsoft Cloud for Nonprofit to host our email server for our organization. It enhances communication, provides a platform organization sharing of all important documents and files.

Being a small nonprofit, and there being expenses for most things, this is a solution that helps us accomplish more for our mission. As you can imagine, this helps save a decent amount of money from month to month.

Pros

  • Support - quick and usually easy
  • Minimal amounts of down time - if any
  • Generally easy to use Admin Center

Cons

  • Back end email signature coding

Return on Investment

  • As of now, this is something that we do not utilize.

Other Software Used

Google Workspace

Microsoft Cloud for Nonprofit - Accelerating Nonprofit Digital Transformation.

Use Cases and Deployment Scope

We are one of the first professional service firms focused solely on nonprofits to partner with Microsoft’s Technology for Social Impact group. We’re helping nonprofit organizations select Microsoft solutions and working with other Microsoft partners to develop and optimize their applications for the nonprofit sector. We implement Fundraising & Engagement, and Dynamics Marketing to address the challenges that nonprofits face in these areas and support their missions.

Pros

  • Constituent managment.
  • Gift management.
  • Marketing and outreach.

Cons

  • Continued improvement in integrating with nonprofit technology (e.g., digital fundraising, digital advocacy, etc.)
  • Improvements to dashboards and reports with more out-of-the-box templates for nonprofit use cases.

Return on Investment

  • Integration between fundraising and marketing is enhanced through a single shared database.
  • The user interface is consistent across applications within MC4N, increasing adoption.

Alternatives Considered

Salesforce.org Nonprofit Cloud, Blackbaud CRM, StratusLIVE and Blackbaud Raiser's Edge NXT

Other Software Used

Microsoft 365, Projector PSA, ChromeOS

The Contingent's use of Microsoft for Nonprofit

Use Cases and Deployment Scope

The Contingent has used Microsoft for Nonprofit to unlock capabilities in areas where we've felt completely stuck in the stone ages in. Fundraising and Engagement, supercharged by Mission CRM has allowed us to take our donor and grant management to the next level, where prior to a year ago, we were using a desktop platform that had no cloud-based equivalent that would meet our organization's needs. For Volunteer and Constituent management, we're still growing to solidify use cases, though we have initiatives such as Every Child (see <a title="Link: https://everychildoregon.org" href="https://everychildoregon.org">https://everychildoregon.org</a>, <a href="https://everychildarkansas.org">https://everychildarkansas.org</a>) and Emerging Leaders (see <a href="https://emergingleaderspdx.org">https://emergingleaderspdx.org</a>) that engage community members, yet we've been continuing to assess the right ways to unpack and utilize the capabilities that would best serve our stakeholders, volunteers, community members and our team.

Pros

  • Providing a basic framework for nonprofit organizations who've been limping along or have capped out with their current platforms to consider switching to amplify and multiply their capabilities, reach, and impact
  • Increasing the accessibility for both citizen developers and tech teams to extend a platform, so long as there are clear parameters (business use case) and thoughtful design and architecture planning
  • Sharing some core infrastructure that accelerates the use of important tools to further the mission of nonprofit organizations

Cons

  • Provide a concierge service to learn about use cases and shine a light on key features to begin unpacking
  • Interactive guide for new users to better understand how to kickstart their journey
  • Perhaps use AI to decipher and translate use cases to propose the technical solution or feature to utilize

Return on Investment

  • We've been ramping up our collective efforts to increase our donor engagement, though we're also deploying strategies that we couldn't fully light up with Microsoft for Nonprofit alone, i.e. utilizing the Microsoft Dynamics Marketing app to reach lists of donors to make asks
  • Our use case for volunteer management seem to require deeper, more robust and sophisticated solutions than the Microsoft for Nonprofit package offers. We're torn between ramping up development to go beyond, or consider an off the shelf 3rd party product and integrate

Alternatives Considered

Salesforce.com, Zendesk Support Suite and Apricot by Social Solutions