Mimecast Cloud Archive

Score9.5 out of 10

33 Reviews and Ratings

Community insights

TrustRadius Insights for Mimecast Cloud Archive are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Email Search: Users have appreciated the quick email search capabilities, facilitating efficient retrieval of specific emails.

Secure Data Protection: Reviewers valued the archive and data protection features which include cloud archiving and secure digital vault for data storage and recovery. These security features have helped enhance data security.

Easy Integration and Accessibility: Customers lauded the integration with existing email systems, good web interface, mobile client, unlimited archive capability, comprehensive search options, simplified data recovery process, anytime access to secured digital data memory vaulting, practical search-saving capabilities, comprehensive usage logs for monitoring purposes, and acting as a backup to regular email in case of failure for easy access to execute functions efficiently.

Reviews

26 Reviews

Efficient and Customizable Email Archive Solution

Rating: 9 out of 10

Incentivized

April 30, 2025

Use Cases and Deployment Scope

As a law firm it's imperative we maintain an email archive that's easily searchable for eDiscovery and case management purposes. Beyond that, we've used Mimecast Cloud Archive many times to retrieve lost or mistakenly deleted messaged. The Archive search allows for granular searching based on time frame, words, phrases, and attachments which has been extremely helpful.

Pros

Granular searches
Quick response times
Ability to easily forward and download messages

Cons

More efficient preview panel

Likelihood to Recommend

We've had multiple instances of needing to pull messages relating to eDiscovery for cases that Cloud Archive has always been able to take care of. We've also utilized the solution to go back and review departing employees' messages to identify data exfiltration. We'll often receive requests from employees who may have missed messages to provide copies.

Verified User

Director in Information Technology (1001-5000 employees)

Vetted Review

9 years of experience

To the point, assessment

Rating: 8 out of 10

Incentivized

April 24, 2025

Use Cases and Deployment Scope

We recently applied segregation on the account management level and successfully deployed it to all our business groups. Overall, I love the product itself, i.e., Mimecast Cloud Archive, but I had a few issues with account management and PS teams, which I raised with them directly.

Pros

Mimecast Simply Migrate.
Mimecast Sync & Recover.
Archive for Microsoft Teams.

Cons

GUI interface for searching.
Mimecast Supervision.
Integration with other tools.

Likelihood to Recommend

So far, we are happy with it.

Verified User

Manager in Information Technology (201-500 employees)

Vetted Review

6 years of experience

Customer review

Rating: 10 out of 10

Incentivized

April 24, 2025

Use Cases and Deployment Scope

For archiving purposes,

Pros

Email protection.
Protection from malware and phishing attacks.
Assist in domain spoofing.

Cons

Sometimes phishing emails are released and not blocked.

Likelihood to Recommend

The solution it is working alright.

Verified User

Engineer in Information Technology (201-500 employees)

Vetted Review

9 years of experience

Mimecast Cloud Archive always delivers

Rating: 9 out of 10

Incentivized

April 24, 2025

Use Cases and Deployment Scope

We have used Mimecast Cloud Archive for nearly 10 years now and it has helped in so many ways. First and foremost it allows us to maintain lean mailboxes, even since moving to cloud based mail platforms our users know they can delete emails and know they are backed up for 99 years!

Secondly, we have a large staff turnover and in our industry work happens via email. The amount of times we have had to search the archive as an admin to retrieve critical information pertaining to a job or client which has helped clarify an issue or dispute has been paid for the service many times over!
Our work is guaranteed for a lifetime so keeping all emails exchanged in the business is a must.

Pros

Quick and easy searching
Easy to access as a user via outlook or weblogon
Integrates well with Mimecast security

Cons

Integration with new version of Outlook and outlook web
Easily delete spam emails that don't need to be stored

Likelihood to Recommend

If your business deals thousands of emails a day across clients, vendors and employees then ensuring strict policies around retention is important in allowing communication to be always stored.
Large turnover of staff also helps in ensuring that previous communications when people take over roles can be searched and stored for the long term.
Integration in older versions of outlook has also worked well for ease of searching.

Fabio Fusari

IT Manager in Information Technology at Summit Homes (501-1000 employees)

Vetted Review

10 years of experience

View profile

Fantastic Tool! Easy to use, super loading times

Rating: 8 out of 10

Incentivized

January 17, 2025

Use Cases and Deployment Scope

Prior to the inception of Mimecast Cloud Archive, we as a company were heavily reliant on PST files for over 500 colleagues to self-manage. These files are exceptionally large, taking up a significant amount of on-site storage space, which in turn came with additional costs for storage space. PST files equally, are notoriously volatile and can create problems for the service desk team, trying to recover, repair or manage these for users. By use of Mimecast Cloud Archive, we addressed the issue with onsite storage, the difficulty for end users to manage their data, reduced the workload of the service desk team and ultimately, increased overall productivity for the business. This is due to the ease of use Cloud Archive possesses and the stability the platform possesses.

Pros

Ease of use, by filtering and keyword search to really pinpoint what you need, as you need it.
Removal of a volatile solution in the way of PST files.
Stability, the platform is almost always available.

Cons

The search bar, when using the Outlook add in, can blend in a little bit with the outlook search, making this a little easier to notice would be a major improvement.

Likelihood to Recommend

- reduction of tickets sent to a service desk team, as they no longer need to support corrupted PST files.

- reduced waiting times, traditionally when searching an archive in outlook it can become exceptionally slow and a long, drawn out process. Cloud Archive speeds this process up and removes frustration when working to deadlines and needing to find key information.

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

5 years of experience

Mimecast for business usage in-house

Rating: 10 out of 10

Incentivized

January 16, 2025

Use Cases and Deployment Scope

We make use of Mimecast Cloud Archive to ensure that we do not lose any of the emails sent or received in our environment.

It provides a form of security while also offering the peace of mind when deleting and or archiving emails.

It also assists in reducing storage space as emails can be deleted without the fear of not being able to retrieve or access them

Pros

Archive
Email Processing
Data Retention and retrieval

Cons

Provide the option to select the home screen/page
Provide the ability to search only using a time range in the case where no keyword or sender can be remembered (can limit search period to 3-6months)
Allow the user to be able to reset their own password themselves

Likelihood to Recommend

I was surprised by the amount of data/emails found within Mimecast. I believe that it is perfectly suited to archiving data securely without the fear of loss or experiencing difficulty retrieving any old, lost or deleted emails.

I cannot think of any environment where Mimecast will not be appropriate especially with the norm of mistaken deletion - that's before we even consider small mailboxes.

Zaynudeen Mansoor

IT Manager in Information Technology at First Care Solutions (201-500 employees)

Vetted Review

4 years of experience

Mimecast - The only tool you'll need for archiving!

Rating: 10 out of 10

Incentivized

January 15, 2025

Use Cases and Deployment Scope

We have implemented Mimecast Cloud Archive for email archiving and journaling, allowing us to securely store and retrieve important email communications. This has been crucial for ensuring compliance with regulations and meeting legal requirements for retaining business communications. By utilizing Mimecast's advanced features, we have been able to easily search and access old emails, which has greatly improved our efficiency in responding to audits or legal inquiries. Additionally, Mimecast Cloud Archive provides a layer of protection against data loss or corruption, giving us peace of mind knowing that our critical email data is secure and accessible when needed. Ultimately, Mimecast has proven to be a valuable asset in ensuring the integrity and reliability of our email archive.

Pros

Ease of retrival
Easy to navigate ui
Intuitive
easy to delegate

Cons

Faster UI
Leaner End user tools

Likelihood to Recommend

I had 2 users who left the company and when they left the deleted all their emails and cleared their trash and recover deleted items. We were able to log into Mimecast Cloud Archive and completely restore the mailboxes in roughly an hour and pull critical client emails with out loosing any time.

Mitchell Headline

Senior Systems Analyst in Information Technology at Travelliance INC (1001-5000 employees)

Vetted Review

10 years of experience

Mimecast Cloud Archive Review

Rating: 10 out of 10

Incentivized

January 14, 2025

Use Cases and Deployment Scope

We used Mimecast Cloud Archive for a number of years for our primary email archive system. It helped us expand and scale with growth.

Pros

Archives Email
Email Search
Email threat protection
Email Management
Reporting

Cons

Sometimes the Admin interface is difficult to navigate.

Likelihood to Recommend

We are happy with Mimecast Cloud Archive. It also has features such as legal hold that was helpful. It was fast and easy to search email.

Fred Gagle

IT Director in Information Technology at Bioplus Specialty Pharmacy (1001-5000 employees)

Vetted Review

10 years of experience

Set and forget Cloud Email Archiving solution.

Rating: 10 out of 10

Incentivized

January 12, 2025

Use Cases and Deployment Scope

Long-term email archive, Mimecast allowed staff to keep all emails in the vault while being able to reduce their live mailbox size. This has also helped for auditing and legal reasons, being able to produce proof of emails in their original format. I also took advantage of the Exchange M365 cloud Backup tool, which allows mailboxes to be granularly restored.

Pros

Email Archive.
Exchange Backup.
Secure and Tamper-resistant email storage.
Easy User interface.
Fast Search Times.

Cons

The Mimecast Outlook add-in.
The way permissions are managed in the Admin Console.

Likelihood to Recommend

This is for any business that needs secure, tamper-resistant, long-term email storage. Mimecast cloud archive is the answer. Easy self-service user interface, Admin interface is generally pretty usable as well with a good level of granular permissions for delegation to support staff. It allows cost savings with email storage by implementing retention policies and offloading the storage to Mimecast.

Verified User

Manager in Information Technology (51-200 employees)

Vetted Review

3 years of experience

Mimecast Cloud Archive - One of the better archiving options

Rating: 9 out of 10

Incentivized

January 10, 2025

Use Cases and Deployment Scope

We needed a true archive system with better features than what Microsoft (not a true archive) gives.
The sync and recover has saved us a huge amount of time when we've needed to recover one or thousands of emails for a mailbox. And it is simple and quick from the admin perspective.

Pros

Sync and Recover is a great tool for when you need to recover emails quickly or in bulk.
The archive is nested in the mail protection admin portal, so it is easy to navigate between the recent mail in the protection portal (limited window of time) and the archive when searching for emails during investigations or troubleshooting.
The additional protection feature allows scanning of emails that land in the archive. This helps with internal to internal emails that might have been malicious, for instance from a compromised account.
The Mimecast for Outlook add-in is nice, although you can access it from the web as well, for seeing your own archives. If users are missing an email, they can look there on their own without submitting an IT support ticket.
We do not allow end users to restore their own, but that is a feature that exists as well.

Cons

Archiving systems rarely ever "wow" you. So that being said, there's not really anything that needs improvement that we can see. It checks off all that we need from an archive system.
If I was to pick one thing that was tricky, I would say the search function could be better. It is limited in how or what you can search. For instance, if I wanted to search for emails FROM senderA OR senderB, I would have to run the search separately for each. If you include multiple email addresses, it is always AND.
I would like more flexible criterion to filter my searches with.

Likelihood to Recommend

The archive is great if you have the mail protection platform as well, since they integrate really well.

Verified User

Administrator in Information Technology (1001-5000 employees)

Vetted Review

1 year of experience

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Mimecast Cloud Archive - One of the better archiving options

Rating: 9 out of 10

Incentivized

January 10, 2025

Use Cases and Deployment Scope

Pros

Sync and Recover is a great tool for when you need to recover emails quickly or in bulk.
The archive is nested in the mail protection admin portal, so it is easy to navigate between the recent mail in the protection portal (limited window of time) and the archive when searching for emails during investigations or troubleshooting.
The additional protection feature allows scanning of emails that land in the archive. This helps with internal to internal emails that might have been malicious, for instance from a compromised account.
The Mimecast for Outlook add-in is nice, although you can access it from the web as well, for seeing your own archives. If users are missing an email, they can look there on their own without submitting an IT support ticket.
We do not allow end users to restore their own, but that is a feature that exists as well.

Cons

Archiving systems rarely ever "wow" you. So that being said, there's not really anything that needs improvement that we can see. It checks off all that we need from an archive system.
If I was to pick one thing that was tricky, I would say the search function could be better. It is limited in how or what you can search. For instance, if I wanted to search for emails FROM senderA OR senderB, I would have to run the search separately for each. If you include multiple email addresses, it is always AND.
I would like more flexible criterion to filter my searches with.

Likelihood to Recommend

The archive is great if you have the mail protection platform as well, since they integrate really well.

Verified User

Administrator in Information Technology (1001-5000 employees)

Vetted Review

1 year of experience