Mitratech PolicyHub

It is suited to basic management of policies and procedures in a company where no flexibility is required. It isn't appropriate for companies who wish to work with blended media.

PolicyHub is primarily used by IT and Legal departments with expansion planned for HR and manufacturing. Many of the policies that are published in PolicyHub are sent out corporate-wide. The software provides an excellent mechanism for deploying and tracking policy distribution to a large group of employees. It was purchased to help IT meet SOX, PCI and other compliance need and to provide a central location for policy storage, distribution, and user auditing.

The software is an excellent choice for basic policy reporting and tracking. If you plan to use it in a more complex way, say with SOP documents. You could find that some elements of the software are lacking.

We are using it to track all of our policies within our organization. We also use it to track archived policies between different departments to ensure each and every person in the organization has received all policies and acknowledge receipt of each policy. This helps us by not adding additional work to HR.

It is perfectly suited for companies that need to track policies for users that require that for compliance reasons.

It is being used across the whole organization as a cloud-based policy and procedure management tool. Employees access PolicyHub when they need to look up current policies at my organization and certain individuals have administrative access to archived policies in the event those need to be reviewed. PolicyHub helps us to ensure we have the most up-to-date policies available for our staff.

If you need a centralized location for policies and procedures, this system is great for the cost and effectiveness. While other systems had more bells and whistles, PolicyHub had everything one needs to maintain their P&Ps without costing a small fortune.

It is a good policy distribution platform however the reporting tools could be better. If you publish something in someone's diary it shows that they are non-compliant. If you request a report it takes a long time to modify this as the system times out. The publication date is always the original date of publication and not the date people start with your organization.

It is good for publishing simple documents.