We love Nexhealth! Great features, intuitive and for the most part, customizable
Use Cases and Deployment Scope
We use Nexhealth for new patient paperwork, online scheduling, patient communication, and Google reviews. We plan to demo it to use for our online payments but as of yet not done so. We are hopeful. Nexhealth does charge higher fees for credit cards than other companies we've looked into.
Pros
- All-in- one platform
- Great customer support
- Very skilled and knowledgeable team
- Gets high reviews for Google
Cons
- Our forms have had trouble syncing with Dentrix
- There is customization we would like to be able to do inside new patient forms that we cannot do
- Syncing issues with paperwork into Dentrix
Most Important Features
- Online scheduling
- Patient appointment confirmations
- Reviews
- Paperwork
Return on Investment
- Reduced our cost per month for multiple programs
- Gotten us more Google reviews
- Saved us time sending automatic messages to patients
Alternatives Considered
Solutionreach, Lighthouse 360 and Weave
Other Software Used
Adobe Audition, Microsoft Windows, Apple iCloud, Microsoft Excel, Google Ad Manager, Google Drive, Dropbox, Google Analytics
