Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Cat avg: 6.8
Top Performing Features
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Cat avg: 8.6
E-prescribing
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
Cat avg: 6.9
Real-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Cat avg: 6.9
Worst Performing Features
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Cat avg: 5.8
Workflow automation
The software allows practitioners to take action directly from a patient’s chart, such as prescribing a medication, ordering a lab test, or requesting a follow-up appointment.
Cat avg: 5.2
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Cat avg: 6
NextGen Healthcare EHR Features from Reviews
Billing and Claims Management
Managing the entire revenue cycle to help improve collection rates
6.9+5%
Real-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Category average: 6.9
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Category average: 5.8
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Category average: 7.1
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Category average: 6.8
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Category average: 6
Patient Scheduling
Managing patient scheduling, appointment reminders, and patient check-in
9.0+26%
Rule-based scheduling
The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.
Category average: 6.6
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Category average: 7.8
Automated patient check-in
The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.
Category average: 6.2
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Category average: 7
Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Category average: 6.8
Electronic Medical Records
Digital charting of a patient’s medical and treatment history
8.1+24%
Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Category average: 6.8
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Category average: 6.7
Patient portal
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
Category average: 6.6
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Category average: 6.9
Fax integration
This facilitates the sharing of information with other providers, and storing and distribution of documents.
Category average: 6.4
Integration with other EMR and PM systems
The software can integrate with EMR and PM software to allow practitioners to coordinate care with other providers such as hospitals or specialists.
Category average: 6.7
Workflow automation
The software allows practitioners to take action directly from a patient’s chart, such as prescribing a medication, ordering a lab test, or requesting a follow-up appointment.
Category average: 5.2
Speech recognition
The software integrates with the speech-recognition capabilities of Dragon software, allowing practitioners to take notes verbally.
Category average: 7.1
Customization
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
Category average: 6.1
E-prescribing
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
Category average: 6.9
Medical Security and Privacy
This component helps an organization minimize security risks and respect data privacy.
7.8+6%
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.6
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Data backups and redundancy
The software helps ensure against data loss.
Category average: 7.3
Local mode / networking failsafe
The software provides a way to ensure that network or connectivity issues are not a work-stopping event.
Category average: 6.6
Workflow and Scale
The software helps manage employee workflows at scale.
7.0+6%
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Category average: 6
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.1
NextGen Healthcare EHR Features from the Vendor
Billing and Claims Management
Vendor-reviewedReal-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Claim scrubbing
Claim scrubbing features
Electronic Claim Submission
Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.
Automated Claim Tracking
Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Payment Processing
Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.
Create Patient Statements
The software can generate billing statements for patient on-demand for any time period.
Mail or Email Patient Statements
Patient statements may be delivered via postal mail or electronically via email
Electronic Remittance Advice
The software automatically provides electronic notifications upon remittance of payments
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Revenue Cycle Management
Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.
Integration with EMR/EHR
The medical office software integrates out of the box with EMR/EHR software.
Patient Scheduling
Vendor-reviewedPhysician Scheduling
Physician scheduling features enable for dynamic and flexible scheduling of physicians
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
ZocDoc Integration
The practice software supports integration to ZocDoc for online patient scheduling out of the box
Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Medical Inventory Management
Vendor-reviewedAutomated Supply Tracking
Automated Supply Tracking features
Electronic Medical Records
Vendor-reviewedCharting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
E-prescribing
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
E&M Coding Advice
The software provides advice on E&M coding.
Device Integration
Device Integration features
Patient portal
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Speech recognition
The software integrates with the speech-recognition capabilities of Dragon software, allowing practitioners to take notes verbally.
Integration with other EMR and PM systems
The software can integrate with EMR and PM software to allow practitioners to coordinate care with other providers such as hospitals or specialists.
Meaningful Use Certified
Meaningful Use Certified features
ONC-ATCB Certified
The EMR software is ONC-ATCB Certified
Customization
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
Handwriting Recognition
The EMR software supports handwriting recognition on tablets or via stylus
Billing System Integration
The EMR system integrates seamlessly with billing systems
Drawing Tools (Diagnostic Images)
Features for annotating and drawing on diagnostic images in the patient record
Medical Security and Privacy
Vendor-reviewedHIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Workflow and Scale
Vendor-reviewedMulti-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.