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OpenText Business Network

Score7 out of 10

3 Reviews and Ratings

What is OpenText Business Network?

OpenText's Business Network (based on the Data Messaging middleware from the Easylink company that company was acquired by OpenText in 2012) allows users to integrate, manage and securely exchange data across people, systems and things. OpenText™ Business Network Cloud provides business to anything (B2A) integration solutions that aim to help securely connect data to people, systems and things, and offer frictionless information exchange, end-to-end business visibility and extensive collaboration with a single digital backbone across business ecosystems.

Categories & Use Cases

Simple and Straightforward B2B Operations

Use Cases and Deployment Scope

OpenText Business Network today serves as a bridge for us to work with retail/wholesale clients processing orders, issuing shipment notifications and invoicing. We also have some advanced analytics tools for our sales through said clients with OpenText Business Network today.

Pros

  • Simple / Easy B2B Integration with Clients
  • Consolidated access to all clients in one application
  • Low maintenance integration and management

Cons

  • More capabilities within their dashboards
  • More clients hosted via their B2B ecosystem
  • Better customer support during issues / exceptions

Return on Investment

  • Increased sales with new B2B partners we could not access before
  • Limited tech resources needed to onboard
  • Easy maintenance of integrations and repair of exceptions without needing to leverage expensive tech resources
  • Solid uptime

Usability