Simple and Straightforward B2B Operations
Rating: 7 out of 10
IncentivizedUse Cases and Deployment Scope
OpenText Business Network today serves as a bridge for us to work with retail/wholesale clients processing orders, issuing shipment notifications and invoicing. We also have some advanced analytics tools for our sales through said clients with OpenText Business Network today.
Pros
- Simple / Easy B2B Integration with Clients
- Consolidated access to all clients in one application
- Low maintenance integration and management
Cons
- More capabilities within their dashboards
- More clients hosted via their B2B ecosystem
- Better customer support during issues / exceptions
Likelihood to Recommend
OpenText Business Network is well suite for SMB clients with limited technical resources who are looking to branch out into the retail / wholesale space and be able to accommodate these larger clients especially when they require EDI. While not the most robust of the solutions on the market it is easy to onboard and very simple to use.
Vetted Review
3 years of experience