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OpenText Extended ECM Platform

Score8 out of 10

3 Reviews and Ratings

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What is OpenText Extended ECM Platform?

The OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business processes to allow information to flow across applications. Extended ECM Platform leverages an organization’s investment in its enterprise content services software and other applications, with the goal of improving transparency and insight to improve decision making, automate business processes and expand the reach of governance policies.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features OpenText Extended ECM Platform has to offer, as determined by TrustRadius' reviewers.
Based on 3 ratings of OpenText Extended ECM Platform's features
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Top Performing Features

  • Content capture & imaging

    The system supports the digitization of content.

    Category average: 8.5

  • Document management

    Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.

    Category average: 8.6

  • Security, risk management & information governance

    Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.

    Category average: 8.2

Areas for Improvement

  • Contract lifecycle management

    ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.

    Category average: 8.2

  • Automated workflows

    Automated workflows include contract management, invoice processing, etc.

    Category average: 7.8

  • Enterprise content collaboration

    ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.

    Category average: 7.9

Reviews

What users are saying about OpenText Extended ECM Platform.
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Opentext ECM is a Ferrari that requires a suitable team to win the expected races.

Incentivized
Rafael Augusto Terreros ArdilaView profile
Manager Application Support in Information Technology at Ecopetrol (5001-10,000 employees employees)

Pros

  • Integration with SAP.
  • Reports and Reports.
  • Document Management with event traceability.
  • Event traceability.
  • Security.

Cons

  • Flow management.
  • Inefficiency in BD.
  • Electronic signatures.

Return on Investment

  • Automation Process.
  • Signature of Documents.
  • Centralized custody of information.
  • Information Governance.

Usability

OpenText the last document reporitory you will ever need.

Incentivized
Angela King
Principal Business Analyst in Information Technology at Broadcom (5001-10,000 employees employees)

Pros

  • Searching
  • Create Metadata to help with searching
  • Control versioning you can see multiple versions of a document and can revert back to it if necessary.
  • Document management, it has built in house keeping features.
  • One source of the truth.

Cons

  • Methods of applying permissions could be easier, it is cumbersome and tedious.
  • Searching algorithms could use improvement, most of the time I have to use the advance search features, and it can be hard for users to result to this method when looking for documents.

Return on Investment

  • Users are empowered to manage their own content
  • Employees are more effecient, not spending a lot of time searching for documents.
  • Reduced company liability