Decent tool to store very specific reports in one location
Rating: 5 out of 10
IncentivizedUse Cases and Deployment Scope
My company uses OpenText iHub for storing every report used by every department within the company. We generate reports using OpenText BIRT development tool and then we publish the report to the iHub instance. We then create the appropriate dashboards and assign the proper privileges to the dashboards. This will enable the end user to have access to the reports and run them on demand when it is of most benefit to them. We also set up a recurring schedule to automatically generate a report and mail it to a set group of users.
Pros
- It is fairly easy to set the sharing rules for a report/dashboard.
- They have a decent amount of time frame options for setting a schedule to generate a report.
- The support is mostly helpful and timely if you have an issue.
Cons
- Setting up a "dashboard" is extremely lacking in functionality. The different chart widgets you place on the page do not interact with each other. When you select an item from one do not expect it to highlight or filter another.
- The speed and stability are not great, but maybe that is just our environment not being up to snuff...even though we are above the "recommended" settings.
- The main GUI for a user is TERRIBLE. You log into a File Tree format where you have to navigate folders to reach the correct dashboard. There are ways around this, but it would either require an expensive payment to the Professional Services team to revamp to UI or another option they gave us was to create the "Default Dashboard" and provide that link to users and in that Dashboard, you use a new tab to include the navigation back to the main screen so that at least on the initial load the user is taken to a friendly looking dashboard instead of a file tree.
Likelihood to Recommend
iHub is a decent enough environment that it serves our needs. We can have unlimited users and it can tie into AD although we do not use that feature currently. It is a decent place to store all of the reports in one location, even though for us it is not visually appealing to the end users.
iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".
iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".
JS
Josh Schmitz
Report Developer/Designer in Information Technology at Phototype (201-500 employees)
Vetted Review
3 years of experience