What is Oracle Digital Assistant?
Oracle Digital Assistant delivers an AI platform to create conversational experiences for business applications through text, chat, and voice interfaces. Oracle's patented deep learning algorithms understand a user’s natural conversation, derive intent and context, and build memory from user behaviors in multiple languages. Businesses can connect applications and consolidate conversations into a single unified interface. Simple tools can help developers create custom skills.
Oracle Digital Assistant offers out-of-the-box chatbot skills for Oracle Cloud ERP, Oracle Cloud SCM, Oracle Cloud HCM, and Oracle Cloud CX that can be started immediately. Users can also build custom chatbots for any third-party and on-premises applications using sample templates, reusable components, and the built-in chatbot architecture framework.
Through Oracle’s AI-powered voice, users can communicate with their business application using voice commands with an assistant that understands their business-specific vocabulary and enables naturally expressive interactions. This also gives a business's customers more control of their data by providing end-to-end security and compliance with privacy standards, such as PII and GDPR.
Oracle Digital Assistant has generative AI features that allow users to integrate large language models (LLMs) and other generative capabilities into their digital assistants. In addition, developers can use generative AI to build digital assistants more quickly and efficiently.
Oracle Digital Assistant offers out-of-the-box chatbot skills for Oracle Cloud ERP, Oracle Cloud SCM, Oracle Cloud HCM, and Oracle Cloud CX that can be started immediately. Users can also build custom chatbots for any third-party and on-premises applications using sample templates, reusable components, and the built-in chatbot architecture framework.
Oracle Digital Assistant integrates with Oracle Service and other help desk management systems to intelligently respond to service requests, offer best next-step recommendations, and drive cost savings with help desk automation. An effortless handoff of full call history to a live agent in the case of more complex calls ensures greater customer satisfaction and improved service levels.
Categories & Use Cases
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
FAQs
What is Oracle Digital Assistant?
Oracle Digital Assistant delivers an AI platform to create conversational experiences for business applications through text, chat, and voice interfaces.
How much does Oracle Digital Assistant cost?
Oracle Digital Assistant starts at $1160.
What are Oracle Digital Assistant's top competitors?
ManyChat are common alternatives for Oracle Digital Assistant.