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Perceptyx

Score7 out of 10

2 Reviews and Ratings

What is Perceptyx?

Perceptyx is an employee listening, people analytics, and leadership coaching platform designed to assist organizations in enhancing employee engagement, well-being, and performance. It is intended for businesses of varying sizes, from small enterprises to large corporations. According to the vendor, professionals in human resources, organizational development, talent management, leadership development, consulting services, technology, healthcare, and manufacturing industries rely on Perceptyx to design and execute their Employee Experience strategies.

Key Features

People Insights Platform: According to the vendor, Perceptyx offers a People Insights Platform that allows organizations to gain a holistic view of their organizational experience and identify areas of focus. It aims to help leaders understand the relationship between employees' needs and business outcomes, enabling them to co-create a path to organizational success.

Ask product: The vendor states that Perceptyx's Ask product enables organizations to conduct employee surveys to gain insights into the employee experience. It provides a flexible survey design that can be customized to meet specific organizational needs and objectives. The Ask product allows organizations to gather feedback on various aspects of the employee experience, such as engagement, well-being, and job satisfaction.

Sense product: According to the vendor, Perceptyx's Sense product offers lifecycle surveys and continuous listening to adapt to employees' evolving needs and experiences. It allows organizations to collect feedback at different stages of the employee lifecycle, from onboarding to exit. The Sense product provides real-time insights into the employee experience, helping organizations identify areas where interventions may be necessary.

Dialogue product: The vendor claims that Perceptyx's Dialogue product facilitates employee engagement through crowdsourced insights on relevant topics. It provides a platform for employees to share their thoughts, ideas, and suggestions on various workplace issues. The Dialogue product aims to foster a culture of open communication and collaboration, enabling organizations to leverage the collective intelligence of their workforce.

Cultivate product: According to the vendor, Perceptyx's Cultivate product empowers organizations to enhance manager effectiveness through 360 feedback and personalized coaching. It allows organizations to gather feedback on managers' performance from multiple sources, including peers, direct reports, and supervisors. The Cultivate product provides coaching tailored to the specific needs of managers, helping them develop the skills and behaviors that build trust and foster engagement.

Professional and Snazzy surveys

Use Cases and Deployment Scope

I am a user of Perceptyx who as part of my companies organization takes surveys using the software to provide feedback on corporate town hall events, company wide surveys to report on our progress as an organization. The software is used by my company to send out corporate surveys to gain insights and intelligence on the workforce and learn what is on typical employee minds on a range of issues facing our company and company culture.

Pros

  • I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
  • The ability to save information on the platform is great. So users can stop and start a review at their leisure
  • I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.

Cons

  • Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
  • I think having emojies would help as well instead of the standard language.
  • Perhaps adding a mobile platform for customers to send out to their workforce

Most Important Features

  • Usability
  • Ease of learning the platform
  • Customizable to fit various types of survey.
  • Data mining ability
  • tracking how long it takes users to fill out a survey.

Return on Investment

  • The company continues to use it.
  • It has led to employees being able to get there voices heard
  • It has improved communication from leaders to the workforce.

Alternatives Considered

GetFeedback and by SurveyMonkey

Other Software Used

Microsoft 365 (formerly Office 365), Skype for Business (formerly Lync), now part of Microsoft Teams, Microsoft Excel