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Diligent One Platform

Score8.5 out of 10

56 Reviews and Ratings

What is Diligent One Platform?

Diligent One Platform offers a unified solution for Governance, Risk, and Compliance (GRC) management, providing a comprehensive overview of risks and insights in one place.

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Top Performing Features

  • Incident management

    System captures risk-related incidents, including cause and result

    Category average: 7.8

  • Common repository of GRC items

    A common repository linking all GRC elements such as policies, risks, regulations, etc.) to give a 360 degree view

    Category average: 7.8

  • GRC policy management

    Support for policy lifestyle changes including creation, approval, communication etc.

    Category average: 7.7

Areas for Improvement

  • Risk management

    Risk management capabilities including alert engine to warn of trending risk exposure and risk visualizations like heat maps, dashboards, etc.

    Category average: 7.4

  • Integration with Corporate Performance Management (CPM) systems

    Ability to integrate with external CPM software

    Category average: 7

Diligent One Platform Boards.... wow a great way to work

Use Cases and Deployment Scope

I use Diligent One Platform for dealing with my Board duties, I get my Board pack through Diligent One Platform and am able to read and make notes in preparation for my Board meetings. Diligent One Platform also allows me to search backdated documents for reference. This helps make my work in the Board much easier without needing to spend a lot of time paging through documents and making notes on the side. The platform enables Management to provide the needed information, minutes, graphs, reports and other items required for preparing for meetings. The only setback is not being able to upload excel files

Pros

  • Keeps updates of board packs and one can track changes
  • Allows versatility moving from Board to Sub Committees
  • Provides ability to get old board packs for reference
  • Allows management to provide information required by Board and shared to everyoine simultaneously

Cons

  • Handling spreadsheets
  • Allow sharing of notes made, example to help with correcting minutes
  • allow easy typing of text rather than making hand notes

Return on Investment

  • Time reduction
  • document safety
  • archiving

Other Software Used

Adobe Acrobat Reader

Very pleased with Diligent One

Use Cases and Deployment Scope

I Currently Use Diligent One to manage my Audit and mitigation plans, I use it to manage the companies controls and how they link, I use ACL to manage data gathering for audits. I Use compliance maps to link to our certification criteria and I am currently trying to use Risk Manager to manage te companies Risks

Pros

  • It is very flexible in what to start with and how to grow
  • It is very complete on all the solutions available
  • It is extremely integrated between modules
  • It Is easy to integrate in with other platforms

Cons

  • Communicating new tools and improvement to current tools
  • The product names are confusing, There are different names for similar things
  • The visualization tools are not as good as tools dedicated for that it is not clear when to use one or another
  • the licencing for compliance scripts is complicated especially in countries outside US

Return on Investment

  • Main benefit has been the integration of compliance from different countries into one management tool
  • We have been able to to double our coverage with the same amount of people
  • we have been able to integrate all certification, legal compliance, Operational compliance and Risk auditing into one coherent strategy

Alternatives Considered

SAP Risk Management

Good Product that has huge upside and future

Use Cases and Deployment Scope

Currently, we are only utilizing ACL/Diligent One Platform for Audit purposes. We have begun extending functionality beyond with python. We use it to pull populations and selections for the auditors. We are rapidly evolving our usage and creating more and more complex scripts for both IT and Financial Audits. Currently, we have API's to 3 systems with intentions to expand within the next year.

Pros

  • Data integrity
  • API Connections
  • GUI to CUI command generation

Cons

  • Inclusion of Python within ACL
  • Speed and Error Trapping and Correction of Diligent One Platform (Highbond) Site. We experience large numbers of 404 errors and delays
  • Some actions require repeating actions and it can become cumbersome

Return on Investment

  • We regularly are saving time and costs by automating processes
  • We are able to provide our customers with confidence in our business
  • Compliance is a growing area for us

Diligent One Platform Review

Use Cases and Deployment Scope

As a part of the internal audit team for Franklin Electric, we use the Diligent One Platform for performing our annual audits in addition to utilizing robots and ACL to perform continuous monitoring projects and data analyzing.

Pros

  • The organization within the projects platform creates easy navigation of our audits.
  • The robots are great for us to analyze data across all of our locations.
  • I especially love the questionnaires and reporting features. We have been able to obtain valuable feedback for future projects and improvements for our own department.

Cons

  • It has been frustrating when the interface has changed as it gets new ownership and having to adjust and find where different tasks have moved.
  • Instances where it has been rather laggy or deleted information we had input.

Return on Investment

  • A lot of time and efficiency has been saved for my team as we continue to find different ways to automate tests, continuous monitoring projects, etc. We have been able to shift our focus on enhancement projects that previously had been on the back burner until we had switched to the Diligent One Platform.

Other Software Used

Microsoft Excel, Rise 360

Diligent One Review

Use Cases and Deployment Scope

We use Diligent One for audit project management data analytics, reporting and risk monitoring. We primarily use the platform to plan, schedule and execute audit projects including audit project management, audit documentation and issue monitoring. The data analytics platform allows us to increase efficiency and to improve consistency in the reporting process.

Pros

  • Audit documentation management
  • Project status monitoring
  • Data analytics and reporting

Cons

  • Risk monitoring and reporting
  • Risk and controls integration
  • Controls inventory

Return on Investment

  • Reduced time to automate manual inquiries
  • Efficiency in repeat analytics
  • Common testing documentation and approaches.