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RXNT Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Community insights

TrustRadius Insights for RXNT are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Access and Multi-site Option: Many users have found the cloud-based EHR to be easily accessible, allowing them to conveniently manage their records from multiple locations. This feature has been mentioned positively by numerous reviewers for its user-friendly interface and seamless experience across different sites.

Convenient Medication Ordering: Several reviewers highly value the ability to easily order medications from any pharmacy using the software. This functionality has been praised for streamlining the prescription process and eliminating the need for manual coordination with pharmacies, saving healthcare professionals valuable time.

Export Records Feature: The option to export records has been consistently praised by users for its convenience. It allows them to efficiently transfer data when needed, whether it's sharing patient information with other medical providers or generating reports for analysis purposes. This capability has proven particularly helpful in enhancing collaboration and improving workflow efficiency within healthcare organizations.

Reviews

15 Reviews

Review of RXNT.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

RXNT is a great platform. It allows me to input not only my medical records, treatment plans, and goals, but also to coordinate with other providers. Providing a seamless integration process between providers in our practice. The layout is straightforward and can be customized to meet the individual's needs.

Pros

  • Allows for multiple diagnosis and the movement of those in order.
  • The ability to set macros for ease of use.
  • The ability to customize settings, forms, and choices.

Cons

  • Additional forms.
  • Ability and ease to upload paper forms.
  • Learning or information tutorials.

Likelihood to Recommend

Works well in organizations with multiple providers, multiple role providers, and a variety of services and modalities. The platform has good customer support and a help line for ease of use in discussing issues, problems, or needs. Overall, it is a platform that is easily navigated and has good support.

AB
A Brock
Therapist in Professional Services at Ascent MH (11-50 employees)
Vetted Review
RXNT
1 year of experience

RXNT is great

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use RXNT to send prescriptions to the pharmacy in a timely fashion. This allows the pharmacy to start the order before the patient leaves my office. It also saves time to send electronically that hand writing every Rx.

Pros

  • Saves favorite pharmacies and is user-friendly to add more favorites.
  • Saves frequent prescriptions and is user-friendly to add more favorites.
  • Easy to navigate through the website.

Cons

  • Sometimes the Rx takes awhile to send to the pharmacy.
  • When a pharmacy requests a refill the refill amount will sometimes change to only 1 refill and I have to go back into the system and change the refill quantity.

Likelihood to Recommend

I like that the website links to my patient's chart automatically. I do not have to look up the patient within the system.

CS
Carly Salomon
optometrist/owner in Professional Services at Salomon Eye Care (1-10 employees)
Vetted Review
RXNT
3 years of experience

RXNT is the best and hopefully last EMR I'll ever need.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I use RXNT as my EMR, escribing, lab integration and soon I'll be opening the patient portals. Currently I am using the templates for progress and new patient notes. Before RXNT, I was using Valant. I became fatigued by the number of pages a progress note would have and the repetition of note sections despite keeping the note as concise as possible. I am working on creating my own intake paperwork, and my own encounter templates. Once this is completed....I think i will be sailing through my visits and have encounters charted and submitted in no time.

Pros

  • Onboarding - education on the chart was a little fast but I'm not very technical so I asked Samantha LOTS of questions. She was always patient with me and would repeat things without hesitation.
  • I like the ability to bold, italic, underline, change font and size. My previous EMR I could do NONE of that which produced a very bland appearing and difficult note to read.
  • I love having the ability to integrate Quest. It is so much easier to enter lab orders in the patient's chart rather than going to Quest and entering all the patient info before adding any labs.

Cons

  • In the scheduling...make the lines darker between appointment times and days. I don't know how many times I will enter an appt but have to delete it because it was in the wrong time slot.
  • On that note...there is no way to "reschedule" an appt. date or time. The entire appt has to be deleted and re entered.
  • I don't like that medications cannot be "stopped" in the medications list. If it is deleted, it's deleted. I have not found a way to see a hx of what meds the patient has been prescribed by me in the past other than going into past notes and that is not a very efficient way to find a hx. It would be perfect if the medication were stopped, it would move to the bottom of the list and maybe a lighter color or say "history" on it instead of "current"...just an idea.
  • Continuing with medications...If a dose is changed, I have to stop the medication and enter a new one with the changed dose. Similar to when the medication is 1st started, there is a drop down of dosages...it would be nice to have that included in the "edit" form of the med... if that makes sense?
  • One last thing for improvement. I realize I have to periodically save the note, but I become so irritated if I am in the middle of charting and all of a sudden the page has a cloud over it, the circle of death and you have the option to cancel or reload. If you cancel, the circle continues to circle until you leave the page. If I choose reload...I am kicked out completely and whatever I was working on is not saved. Samantha had said it automatically saves every 90sec but this happens like every 10 min or so. Soooo frustrating when I am in the middle of charting an impression or something that is of length. It totally throws me for a loop and takes me a hot minute to re focus (there's that non tech side of me again).

Likelihood to Recommend

For my psychiatric telehealth practice, RXNT is just about perfect! Once the patient paperwork packet was completed, the portal is opened and my encounter templates were up and ready to use - I could spend time actually listening to the patient because my paperwork pulls into the chart and subsequent visits can be duplicated/updated easily. It just takes time to get everything completed and ready for use. I didn't have much down time between switching my EMRs which was a little stressful trying to get patient charts moved and my paperwork built.

DH
Debbie Huffman
APRN, PMHNP in Professional Services at Healthy Headspace LLC (1-10 employees)
Vetted Review

RXNT Review

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I use RXNT for documenting visits and communications with patients. I also use this program to electronically transmit prescriptions and for scheduling. The system provides patients with notification prior to appointments and when prescriptions are sent on their behalf. I also like using the report function to monitor my monthly appointment trends.

Pros

  • Electronic prescribing
  • Reports for monthly appointment trends

Cons

  • I would like the ability to expand text boxes - it is hard to read the entire item being typed when the box does not expand with the text like this one did here.
  • I find that the system glitches a couple of times during my shifts and erases what I've just written. It is usually only a small amount of text that is lost but this is sometimes also associated with movement of the cursor into a different area of the text box. This happens when I'm editing an earlier part of the text box entry and seems to only happen in the areas that do not expand when text is added.

Likelihood to Recommend

RXNT works well as an EMR for large clinics with multiple providers but does not work well when there are multiple address. We have difficulty with prescriptions when working from alternative business addresses and have to use a second prescribing program that allows us to select from our various clinic address prior to sending the prescription.

VU
Verified User
Consultant (51-200 employees)
Vetted Review
RXNT
4 years of experience

Best Billing software ever used

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use the billing software only for billing out claims for an Anesthesia Group.

Pros

  • On boarding training was fantastic
  • Very easy to find what you need from the dashboard
  • The auto posting is wonderful
  • Set up was very easy
  • The training videos are very easy to follow

Cons

  • Adding our logo to patient statements would be a great option
  • Being able to make changes to a charge that has been posted and reconciled vs having a hard close

Likelihood to Recommend

I have used several different software systems and this is by far one of the easiest to use. The on boarding training was fantastic, if we had questions they were answered within 24 hours or we had an update of the status within 24 hours. Gabrielle was very knowledgeable, friendly and on top of everything!

JK
Jennifer Kolb
Billing Manager in Finance and Accounting at Three Oaks Anesthesia LLC (1-10 employees)
Vetted Review

RXNT-An easy choice for faster, more productive employees handled all aspects of patient care

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use RXNT for full revenue cycle management software needs. As a medical billing, coding, and analytics company we have a wide variety of needs as it relates to the medical billing process.

Some of the business problems the product has been able address are efficiency in billing, the ability to gather enough information about a patients account to speed up our processes. It has also helped us eliminate blind spots in the work of our employees.

Pros

  • Patient portal, communications with patients and an easy to use platform for communciation.
  • Auto posting features and claim scrubbing tools.
  • Claim management and the ability to easily work to correct claims errors, rejections, and denials.
  • Easy customizable reporting tools for administrative analysis on our perfromance.

Cons

  • The system can sometimes be slow in response time.

Likelihood to Recommend

I believe it is best suited for organizations that wish to utilize all of the available tools within the system.

I do not believe it is well suited for organizations that lack a deep understanding of the revenue cycle process or individuals who try to cut corners in managing accounts receivables.

It works extraordinarily well in situations where one will take the time to set up all the available tools, test them, and make them part of their workflow.

VU
Verified User
Executive in Corporate (201-500 employees)
Vetted Review
RXNT
5 years of experience

Very happy with RXNT - made the right choice and highly recommend to you

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use RXNT in our private family practice office. We use the billing and scheduler for managing the flow of patients and billing. We used the e prescribing first, then brought on the full suite.

Pros

  • Support and answer questions / problems
  • Multiple options for work arounds within the system
  • Many ways to do the work, so each staff member can find a work style that fits best for them

Cons

  • recalls- we must bring people back for care but they need reminders. Need automated reminders
  • less clicks, there are warnings that can not be turned off, resulting in many extra clicks
  • Duplication of patients- The added patient from the pharmacy side causes problems.

Likelihood to Recommend

RXNT works well in private practice. The patient portal works well. We use a text service to communicate to patients for care that is due, which would be nice in the system. Patient leaves and does not make an appointment. When are they due for care? It is many clicks to find that answer.

JB
Janet Burns
Business Manager at University Family Medicine Center (11-50 employees)
Vetted Review
RXNT
5 years of experience

RXNT Mostly Good with Some Flaws

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

I primarily use RXNT to create medical notes and write prescriptions. Used for intake and follow-up. There are no real issues with RXNT at this time. Although not used for billing, the documents section of RXNT is useful, as that is where we upload labs for review. This way, other prescribers can view them as well.

Pros

  • Easily create intake notes
  • Easily create follow up notes
  • Easily upload labs for review

Cons

  • The ads are very annoying and distracting. I would like to see these removed.
  • Sometimes when using the prescribing feature, the list of meds is unscrollable. This is likely a glitch that could be fixed.
  • Same thing after choosing a pharmacy. The preview page of Rx is unscrollable, making it impossible to see all of them. Would like to see this fixed as well.
  • Would like to be able to add more templates under the macros but it is not clear how to do this.

Likelihood to Recommend

RXNT is well suited to my purposes, which include both intake and follow up notes, as well as uploading labs to the documents section. What is less appropriate, I would even go so far as to say inappropriate, is the constant display of ads at the bottom of the screen. This is highly distracting and is really not ethical.

VU
Verified User
Professional (11-50 employees)
Vetted Review
RXNT
1 year of experience

RXNT is very easy to use and to train our staff on.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I use RXNT as the EMR and scheduler for 13 of our current clinics.

Pros

  • Oraganized
  • Easy to use
  • Easy to teach

Cons

  • Aesthetics could use some work
  • To many steps for simple processes.
  • Easier way to check in check out

Likelihood to Recommend

RXNT has been a useful to and suits our company very well. Very easy to use and to train our staff. Very easy to transform into what we needed it to do.

EC
Eric Chartier
Communication Manager in Customer Service at Limitless Male (51-200 employees)
Vetted Review
RXNT
1 year of experience

RXNT review from a teamlead

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I started using RXNT for last one year one of the best application for submitting claims in the market , also smooth experience while using is this application i would like to recommend for my friends in coming days it was great experience for me Thank you RXNT for providing good service.

Pros

  • friendly application
  • easy to use
  • Transitions was very smooth
  • we can get reports in one click

Cons

  • need some additionally tabs to get reports

Likelihood to Recommend

Excellent

VU
Verified User
Account Manager in Finance and Accounting (11-50 employees)
Vetted Review
RXNT
7 years of experience