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SAP Concur Reviews & Insights

Score8.3 out of 10

1,674 Reviews and Ratings

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Community Insights for SAP Concur

Synthesised from 33 verified reviews.


Synthesised from 33 reviews | Last Published April 24, 2026


This product overview synthesizes insights from 33 recent reviews to provide a comprehensive assessment of SAP Concur across several dimensions, including overall satisfaction, ROI, and impact on user experience. SAP Concur is primarily used for travel and expense management, with 55% of reviewers citing this as a key application. The platform excels in streamlining expense reporting, praised by 33% of reviewers, and offering an easy-to-use interface, highlighted by 21%. Users appreciate its mobile app and receipt capture capabilities. SAP Concur delivers ROI through time savings (27% of reviewers) and streamlined expense management (21%). The software automates expense reports, which 30% of reviewers found beneficial. However, the reviews also point to areas for improvement. While ease of use is a strength, the co-use of other software like Workday and SAP SuccessFactors (each mentioned by 6%) suggests potential integration limitations or the need for broader HCM solutions alongside SAP Concur. Overall, SAP Concur offers a strong value proposition for organizations seeking to automate and streamline their travel and expense processes, but buyers should consider its integration capabilities within their existing software ecosystem.


  • Ease of use for both employees and administrators
  • Streamlined expense report creation and approval processes
  • Mobile app accessibility and receipt capture capabilities
  • Time savings in travel processes, auditing, and general processing
  • Automation of expense reports, improving transparency
  • Integration limitations with other software
  • Potential complexity requiring training
  • Reliance on mobile app for receipt capture may disadvantage some users
SAP Concur is designed to improve the experience of managing business travel and expenses. How has SAP Concur benefitted users at your organization in terms of admin and/or employee experience?

From 33 reviews | Last Published April 24, 2026

This analysis of 33 recent reviews explores how SAP Concur has benefitted users in terms of administration and employee experience. A significant portion of reviewers, 39% (13 of 33), highlight the ease of use for both employees and administrators, noting the friendly user interface and simplified expense report processing. This ease of use is further supported by the availability of a mobile app, mentioned by 12% (4 of 33) of reviewers, which streamlines expense reporting. In addition to user-friendliness, 21% (7 of 33) of reviewers appreciate the reduction in manual effort, with SAP Concur automating processes and reducing time spent on administrative tasks. Some reviewers, 12% (4 of 33), specifically mention an improved user experience overall, citing smoother reimbursement processes and intuitive travel requests. Improved visibility and tracking of expenses is also noted as a benefit by 9% (3 of 33) of reviewers.

Ease of use

The overall experience of employees has become as smooth as ever with friendly graphical user experience to fast end to end processing of expense reports.

Improved visibility/tracking

SAP Concur has given the employees visibility to the approval process and eliminated questions from my team regarding when they will be reimbursed for travel.

Improved user experience

From the admin side it is good to have the support centralized. And from the user perspective it is good to have a mobile app that ease the experience.

How has SAP Concur helped your organization evolve, grow, and adapt? Please describe any features that you have found to be particularly innovative.

From 33 reviews | Last Published April 24, 2026

This report synthesizes 33 recent reviews to understand how SAP Concur has facilitated organizational evolution, growth, and adaptation, with a focus on innovative features. A significant portion of reviewers highlight the positive impact of SAP Concur on streamlining and automating expense management. Specifically, 30% (10 of 33) of reviewers praise the software's ability to automate expense reports, which reduces manual effort and increases transparency. Another 27% (9 of 33) of reviewers appreciate the platform's ability to streamline processes and improve efficiency. A smaller fraction of reviewers, 9% (3 of 33), value SAP Concur for process harmonization and creating a centralized system for travel and expenses.

Expense report automation

Digitization of expense reports, receipts and approvals.

Process streamlining & efficiency

In addition to simplicity, helping our employees become efficient thus saving crucial time which can be further utilised in other business critical tasks.

Process efficiency and harmonization

Centralized expense helped to harmonize processes around T&E.

What positive or negative impact (i.e. Return on Investment or ROI) has SAP Concur had on your overall business objectives?

From 33 reviews | Last Published April 24, 2026

This report synthesizes 33 recent reviews to assess the return on investment (ROI) of SAP Concur. A significant portion of reviewers highlight positive impacts on business objectives, particularly concerning time savings and improvements to the expense process. Time savings is a frequently cited benefit, mentioned by 27% (9 of 33) of reviewers, with users noting saved time in travel processes, auditing, and general processing. Streamlined expense management is another key area of improvement, noted by 21% (7 of 33) of reviewers. This includes reduced travel costs, consolidated expense management, and a reduction in paper usage. Faster reimbursement and approval processes are also frequently mentioned by 21% (7 of 33) of reviewers as contributing to the overall ROI. Further, approximately 12% (4 of 33) of reviewers find the system easy to use, which they believe drives efficiency. Automation and integration capabilities, while less frequently mentioned at 9% (3 of 33), are also seen as valuable contributors to ROI.

Time savings

save time at the travel process

Expense process improvement

Reduced travel costs

Faster reimbursement/approval

Quicker processing of expense reports

Besides SAP Concur, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 33 reviews | Last Published April 24, 2026

This analysis synthesizes 33 recent product reviews to identify software frequently used alongside SAP Concur. While the review sample is relatively small, several co-used software products emerged. Workday Human Capital Management and SAP SuccessFactors HCM were each mentioned by 6% (2 of 33) of reviewers. These findings suggest that users often integrate SAP Concur within a broader ecosystem of human capital management solutions.

Workday Human Capital Management

Workday Human Capital Management

SAP SuccessFactors HCM

SAP SuccessFactors HCM

Describe how you use SAP Concur in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 33 reviews | Last Published April 24, 2026

This analysis synthesizes 33 recent reviews to understand how users employ SAP Concur within their organizations, focusing on the business problems addressed and the scope of use. A significant portion of reviewers, 55% (18 of 33), highlight the platform's role in travel and expense management. This is closely related to expense reporting, mentioned by 33% (11 of 33) of reviewers, with users appreciating the platform's ability to streamline the submission and tracking of expenses. Ease of use is another frequently cited benefit, noted by 21% (7 of 33) of reviewers, who praise the tool's user-friendliness and the minimal training required. Workflow and approvals, cited by 18% (6 of 33) of reviewers, are seen as valuable features for managing expense processes. Integration and automation capabilities, mentioned by 15% (5 of 33) of reviewers, contribute to increased efficiency and smoother end-to-end experiences.

Ease of Use

The application is easy to use and covers all default categories as standards however also gives opportunity to add new custom codes or categories.

Travel and Expense Management

Company credit card expense approvals.

Integration and Automation

The mobile accessible further enhances usability for our users and integration with financial systems makes end to end experience smoother.

Please provide some detailed examples of things that SAP Concur does particularly well.

From 33 reviews | Last Published April 24, 2026

This report synthesizes 33 recent reviews to identify areas where SAP Concur performs well. A significant portion of reviewers, 27% (9 of 33), praise the system's ease of use, highlighting the user-friendly interface and simple language. This ease of use extends to the mobile app, which is specifically mentioned for its accessibility and receipt capture capabilities by 12% (4 of 33) of reviewers. Expense report features are also well-regarded, with 18% (6 of 33) of reviewers noting the system's ability to streamline expense report creation and approval processes. The receipt capture and upload functionality is another strength, mentioned by 15% (5 of 33) of reviewers, who appreciate the convenience of capturing and linking receipts via the mobile app. Furthermore, card integration, noted by 9% (3 of 33) of reviewers, helps to streamline expense activity by providing card spend data as available expenses.

Receipt capture/upload

Receipt matching

Mobile app

The mobile app is easy to use

Card integration

Card interfaces streamline expense activity

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