Service now Security center operations review.
Use Cases and Deployment Scope
We are using a service now security operations center to monitor our network resources, since my team works in the cloud it can detect any performance or abuse of our network resources. An incident is automatically logged on to service now from which we can check and resolve the incident. We have the option to perform a complete root cause analysis of the problem and also threat intelligence provides us a scope to gain more knowledge about the security incidents.
Pros
- Automatically creates a ticket for security incidents.
- Complete root cause Analysis of the problem.
- Ability to provide more knowledge because of threat intelligence.
Cons
- Integration with other third party applications.
Most Important Features
- Threat analysis.
- Ability to create automatic incidents.
Return on Investment
- Positive ROI since most of the security incidents can be closed via a security centre.