TrustRadius: an HG Insights company

SolarWinds Web Help Desk (WHD)

Score8 out of 10

53 Reviews and Ratings

Get a Demo

What is SolarWinds Web Help Desk (WHD)?

SolarWinds Web Help Desk is ticketing and IT asset management software. It is designed to simplify help desk management. This solution includes built-in ticketing management, asset management, change management, and knowledge base capabilities.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Top Rated
2026
Top Rated 2026
Top Rated
2025
Top Rated 2025
Top Rated
2024
Top Rated 2024
Top Rated
2023
Top Rated 2023
Top Rated
2022
Top Rated 2022

Videos

Screenshots

Technical Details

Technical Details
Deployment TypesOn-Premise
Operating SystemsWindows
Mobile ApplicationNo

Downloads

FAQs

How much does SolarWinds Web Help Desk (WHD) cost?
SolarWinds Web Help Desk (WHD) starts at $533.
What are SolarWinds Web Help Desk (WHD)'s top competitors?
Zendesk Suite, Freshdesk, and ConnectWise PSA are common alternatives for SolarWinds Web Help Desk (WHD).
What is SolarWinds Web Help Desk (WHD)'s best feature?
Reviewers rate Expert directory and Social integration highest, with a score of 10.