Good product when it was available. Now discontinued.
Rating: 1 out of 10
IncentivizedUse Cases and Deployment Scope
We used Stitch Labs as the central Order Management System at our business. The purpose was to link all our revenue channels (Amazon, Website, Retail, Wholesale) into one platform. It also managed all of our inventory, order fulfillment, and reporting into one system. It worked okay as a medium range option from an expense standpoint. Unfortunately Stitch Labs was purchased by Square in 2020, and the system has been discontinued. We were forced to migrate to a new platform as it the whole system was shut down in June 2021. If you have a medium size business that wasn't more distribution focused (less on manufacturing) the system worked well. Since the platform has bee completely discontinued to existing and new users I can't recommend it.
Pros
- Manages Inventory at Multiple Warehouses
- Allows for order processing through multiple channels
- Links with your accounting system (example QBO)
- Integrates all revenue channels into one easy to use platform
Cons
- Only distribution focused, does not support manufacturing or assemblies
- Platform has been discontinued as of June 2021 so no longer available
Likelihood to Recommend
I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.