#1 most frequent
United States of America
90.9%10 installations of 11
What is Trakstar Learn?
Trakstar Learn (formerly Mindflash) is an online training platform. Users can create courses, add quizzes and track results. Users can upload external content and access the platform via mobile devices. It also provides user management and reporting for internal and external training and scaling purposes.
Categories & Use Cases
Media
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Screenshot of Trainer home - Get key information on how a program is doing with real-time graphs on the new Trainer Home. From here, viewers can dive into the details on users, courses and series using the convenient and persistent left navigation bar.
Top Performing Features
Course authoring
Users can develop and assemble online learning content.
Category average: 8.5
Course catalog or library
Learning content is organized into a course catalog or browsable library.
Category average: 8.4
Progress tracking & certifications
The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.
Category average: 8.3
Areas for Improvement
Player/Portal
Students or employees can engage with content and take courses using this interface, which may be called a player or portal.
Category average: 7.8
Learning content
The vendor offers high quality pre-made courses or assets. These may be specific to certain industries or technologies.
Category average: 7.2
Mobile friendly
Students or employees can access content from mobile devices. Course authors can develop responsive learning content.
Category average: 7.4
Who Buys & Uses Trakstar Learn
#2 most frequent
Canada
9.1%1 installation of 11
Mindflash: Track your training and compliance
Pros
- You are able to create groups for your employees so that you can quickly assign groups to training courses rather than grabbing employees individually each time.
- You can import training packs in several formats and create custom quizzes either throughout the training or at the end with multiple question formats.
Cons
- You can add surveys to your courses as well, but getting the survey data back out is not as straight forward as it should be. You have to click around to find it because just printing the results in the course does not automatically include the survey results.
- You have no control over the passwords. Yes, the user is able to click a "Forgot Password" link on the login page, but we have had many problems with the user not receiving the email, so then they are stuck, and we have no other alternative to help them get into the system.
Return on Investment
- The biggest ROI is being able to provide certificates for safety training. Prior to using Mindflash, this was a very cumbersome process to track employee training status in general, and for specific areas. The previous process didn't cost us anything, but it was admittedly very flawed and inconsistent.
- Since we already have Mindflash available to satisfy necessary internal training, we end up using it more and more for many items that we would have typically just sent in emails for employee consumption. Mindflash allows us to see who actually went through the material, so even in cases where it isn't necessarily "training," we have put these items into Mindflash to help with keeping track of compliance items.
Other Software Used
Deltek Vision, UltiPro, Microsoft Office 365
Easiest way to manage training
Pros
- Training
- Tracking records
- Sending out policy updates
Cons
- grouping modules and courses into subfolders/categories (i.e. a safety folder, an HR folder, and a work instruction folder.
- when adding questions, being able to drag and drop the questions individually as well as the slides.
Return on Investment
- less time spent away from work stations for training meetings
- less paper waste from printing training material
- less time spent organizing and managing training for all employees
I think it's called Mindflash because you can get training online in an instant
Pros
- The user interface is clean and uncomplicated.
- Mindflash isn't bogged down with unnecessary bells and whistles.
- No matter what the source of your content, Mindflash converts it into one seamless presentation.
- Tutorials are built in.
- Their customer service are prompt and friendly.
- The people at Mindflash listen to your suggestions to improve the product and incorporate them when they can.
- The reporting capabilities are pretty decent.
Cons
- Adding voiceovers from within Mindflash is easy, but unforgiving. You have to do each slide in one uninterrupted take, or do it over.
- Mindflash doesn't handle animations in PowerPoint well. This is OK though, as animations tend to be a distraction anyway.
- You can't delete or re-order or edit slides once they're in Mindflash. You can hide them. If re-ordering or editing is required, you have to upload a new, polished presentation.
- Mindflash doesn't help you schedule training or re-training.
- [Update: They fixed this! There is a new role that allows for pure read-only viewing!] There is no (non-student) role that can only view tracking information. All roles have access to managing courses.
Return on Investment
- The biggest improvement we have seen with Mindflash is better and faster training delivery without having to involve a live trainer or pay to send trainers on the road.
- The ROI on Mindflash is mind boggling, as to hire another trainer just for the Safety group would cost at least 4 times as much.
- When the IT Trainer volunteers to fully support Mindflash and assist content developers with content polishing, uploading and management, you know the product is good.
- HR is now making use of Mindflash to deliver online Conflict Awareness training and new employee orientation.
- During an economic downturn in our industry, Mindflash saved us regarding Safety training when the Safety group lost most of its people. We couldn't have achieved our training objectives without it.
Other Software Used
Adobe Captivate, Snagit
Usability
Effectively changing the way we provide product training
Pros
- Training content management
- Distribution and tracking of our trainees
- Reporting
Cons
- Integration with Salesforce using professional level software. Mindflash's limited integration to only work with the higher level of Salesforce product.
- More brand customization for multiple product line trainings.
- Communication of trainers using Mindflash and sales team. We have multiple trainers sending invitations for training with no way for them to communicate with our sales team when a person has completed training.
Return on Investment
- Our organization cuts travel expenses for our field engineers dramatically.
- We provide a training tool that helps improve brand recognition with our customers. We have seen a higher level of comfortability when applying our products creating increased repeat sales.
- Using Mindflash has significantly dropped technical support calls for the products we have provided training for.
- Negatively, our organization has to address inter-communication during the training process that Mindflash does not provide. We have to ensure our trainers are communicating with our sales team when a trainee goes through our online training process.
Alternatives Considered
Bridge, Citrix Essentials and Litmos
Mindflash - Very useful. Room to improve.
Pros
- Organizing courses into series. If you have a set group of courses that you need groups to take (like every new employee) you can just assign these series and let them start at it.
- Reports. It is nice to be able to see the progress people are at in the series or courses, and you can see at a glance, who failed and who passed.
- Add-ins for courses. Their quizzes are simple to add and they help to get critical thinking into the training videos.
Cons
- Admin: They only allow one admin account, which can be a headache. Instead of logging into my personal Mindflash I log into a shared user, that makes and assigns all the videos.
- Agent UI: It isn't the prettiest UI and can be hard to navigate for beginners.
- Certificates: The certificates for passing a course are just dumb. I have them all turned off and I could never see that being useful.
Return on Investment
- Overall training has improved.
- We are able to grow rapidly and keep training costs down.
- We are able to meet specific customer's needs a lot better
Alternatives Considered
Lesson.ly
Other Software Used
Slack, Five9 Virtual Contact Center, NimbleSchedule
