UKG Ready

Score8.9 out of 10

416 Reviews and Ratings

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UKG Ready

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Community insights

TrustRadius Insights for UKG Ready are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use and Customization: Users have appreciated the user-friendly interface and customization options for timesheets, making it easier to provide detailed information for both employees and employers. This design allows for seamless navigation and tailored settings to meet individual preferences.

Dashboard Customization: Many reviewers found the customizable dashboard feature to be a significant time-saver, especially beneficial for HR professionals who use the system frequently. This personalized layout enhances productivity by displaying relevant information at a glance, improving workflow efficiency.

Reporting Capabilities: The standout feature of robust reporting capabilities allows users to easily create, modify, filter data, and export reports based on their specific needs. With the ability to generate comprehensive reports, users can make informed decisions and track key metrics.

Reviews

271 Reviews

UKG Ready Review

Rating: 8 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

We currently use UKG Ready for timecard management. Being able to accurately track our employees time keeps us within regulation of compliance pay. We also utilize UKG to track attendance which keeps us consistent with following the standards of our policies and procedures

Pros

Track attendance
Track accurate time stamp

Cons

To review attendance there isn't a way to get a systematic snapshot of someone's attendance details. We typically have to scroll through the attendance detail Data view, which is very inefficient.
Employees do not have access to see the detailed view of their own attendance. They can only see total points

Likelihood to Recommend

I like how there is a way to pull different data views. I often time use this data to have discussions with senior leadership.

Marqueshia Henry, SHRM-CP

Human Resources Manager in Human Resources at Great Dane (1001-5000 employees)

Vetted Review

2 years of experience

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Reporting is very helpful for audits and managing payroll data.

Rating: 8 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

We utilize UKG Ready Time and Attendance, Payroll and Tax Processing and HRIS. The Payroll Tax Processing is easy to use and the reporting is very helpful for audits and managing payroll data.

Pros

Reporting
Ease of use

Cons

Customer Service
To/from dates for several items

Likelihood to Recommend

While the software is easy to use, the customer service can be maddening slow.

Rebecca Runyon, CPP, SHRM-CP

Payroll Manager in Human Resources at MH Equipment (1001-5000 employees)

Vetted Review

5 years of experience

Review from a UKG Ready Trial User

Rating: 10 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

I use UKG Ready to make my work flow better

Pros

Payroll
HRIS
Performance

Likelihood to Recommend

Still at the beginning stages of use with UKG Ready and evaluating it's success

Verified User

Analyst in Legal (11-50 employees)

Vetted Review

1 year of experience

UKG Ready review

Rating: 9 out of 10

April 18, 2025

Use Cases and Deployment Scope

We use UKG Ready for Time and Attendance and HR Actions. Leave management and Learning system

Pros

Fast efficient system, easy to use system
Tracks issues effectively
Customer Service Excellence

Cons

Part Time Monthly Hourly Rate calc
Dashboard reporting
Leave reporting

Likelihood to Recommend

Well suited for HR actions to make changes to employees account.
Easy to make up various reports on employees details

Nick Baltas

Payroll manager in Finance and Accounting at Flavour Makers Aust (201-500 employees)

Vetted Review

5 years of experience

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UKG Ready makes PTO easy on the employee

Rating: 9 out of 10

Incentivized

April 10, 2025

Use Cases and Deployment Scope

I use UKG Ready to log the amount of time that I spend on various projects across my week. I also use it to view and manage my PTO. This allows my manager and project managers to see how I am using my time and make sure we are billing clients correctly.

Pros

Good interface for requesting PTO.
Decent interface for assigning hours to different projects.
Works well across different browsers and devices.

Cons

Choosing codes for projects when assigning time is opaque and cumbersome.
2FA must be used frequently, which seems excessive for a time logging software.
More intuitive mobile app UI would be nice.

Likelihood to Recommend

Works well for managing how much and what kinds of PTO you have accumulated. The interface for requesting PTO as well as viewing current PTO requests works well. It is not so well suited for assigning hours to different charge codes, as this interface is somewhat clunky and difficult to use.

Verified User

Contributor in Research & Development (10,001+ employees)

Vetted Review

2 years of experience

UKG Ready: Do not combine with Pro HCM

Rating: 4 out of 10

Incentivized

December 9, 2024

Use Cases and Deployment Scope

We use UKG Ready for Time & Attendance and Time Off Accruals.

Pros

Timesheet record keeping.
Transparency - audit trails, history reports.

Cons

We have had ongoing issues with our accruals.
Auto generate timesheets in the "Team Timesheets" view.
Granting manager access is cumbersome - access needs to be given in multiple places.
The sync between Pro and Ready in my opinion is terrible and needs much improvement.
Auto assign Employee Time Zones based on work location.

Likelihood to Recommend

It is a simple system that makes user experience easy, but it is also not suited for larger companies or a Pro / Ready combination.

Verified User

Manager in Human Resources (1001-5000 employees)

Vetted Review

3 years of experience

[...] review of UKG Ready

Rating: 9 out of 10

Incentivized

November 30, 2024

Use Cases and Deployment Scope

We use UKG Ready for everything. HR, Payroll, Benefits, Timekeeping....
We switched from 4 systems to UKG Ready. We are also still adding modules

Pros

Everything being in one place and our staff only needing 1 login
allowing Ees to change their own info
documenting all requests and changes to timesheets and who did it
Benefits
Allowing checklists for tasks so nothing gets missed
Allowing onboarding off site on any computer
allowing tasks to be done on Ee phones through app
allowing burst messages to all employees or by class, etc

Cons

performance
initial login
changing passwords

Likelihood to Recommend

the best one stop shop. can meet just about any payroll need. pretty easy to navigate for front line staff

Kimberly Beethe

HR Manager/Director in Human Resources at Midlands Packaging Corporation (51-200 employees)

Vetted Review

1 year of experience

UKG Ready is your one stop shop for HR, Time, & Payroll!

Rating: 10 out of 10

November 30, 2024

Use Cases and Deployment Scope

We use UKG Ready for Recruiting, HR, Time, and Payroll. As a 24/7 healthcare provider we love the integration with scheduling and true integration across modules.

Pros

Integration across modules - no double data entry!
Robust reporting functionality
Intuitive platform - easy user experience
VERY customizable to meet specific use cases

Cons

Given how customizable it is, there is a LONG learning curve for new system admin users
Sometimes is hard to see the ripple effects of changing a setting - it would be nice to see ahead of time what else that setting impacts
I'd love to see mass exports of employee documents - for example there are times we have to send hard copies of something like flu shots to an external partner for all our staff

Likelihood to Recommend

The UKG Ready platform offers a lot of functionality for small to mid-sized business. Employee Self Service can create efficiencies when you have a lean admin support team

Verified User

C-Level Executive in Human Resources (51-200 employees)

Vetted Review

4 years of experience

UKG Ready Review

Rating: 9 out of 10

Incentivized

November 30, 2024

Use Cases and Deployment Scope

We use it for our HRIS system. It helps us to process payroll, track time, handle benefits and employee records. We use it for all staff. We also use it for recruitment, basically from the very start to the end of an employee life cycle.

Pros

Processes payroll easily
Gives employees easy access to info
Gives Managers access to their staff info

Cons

Recruitment module
Flow of information between some modules is still clunky
Better ability to carve out security access

Likelihood to Recommend

It works well for our scenario which is a complex workforce with mostly part time staff that have multiple roles.

Verified User

Vice-President in Human Resources (1001-5000 employees)

Vetted Review

6 years of experience

UKG Ready for Time Savings.

Rating: 9 out of 10

Incentivized

November 28, 2024

Use Cases and Deployment Scope

We use a full suite, from Recruitment ATS to HR Profiles to Benefits administration to Payroll. UKG Ready helps us fill gaps in collecting employee data, having employees sign company acknowledgments, and seeing their tax information/payroll and W2s. Also, with benefits, we have vendor feeds, which help ensure employees are added to their systems and gain their benefits efficiently.

Pros

Support—UKG support, from the Account Managers to CSMs to Ready Support, is amazing. They are always willing to help!
Documentation—UKG has built-in online documentation, which is a live, easy-to-use version of a very lengthy manual.
Ease of use- the system is intuitive, easy to train others to use.

Cons

Performance- the module is not robust and has areas of improvement.
Recruitment: The career page needs more options to enhance the module's visibility and use when applicants submit their job applications.
Benefits—EOI—We wish it was more customizable, given that some benefits that require EOI are only after the first time an employee elects coverage or more coverage. Sometimes, the employee's first enrollment is when open enrollment occurs.

Likelihood to Recommend

UKG to us is very close to 10/10 with a few areas that we cannot recommend due to the lack of efficiency.

Lauren Whittaker, MBA

HRIS Analyst II in Human Resources at TVS Supply Chain Solutions NA Inc (501-1000 employees)

Vetted Review

5 years of experience

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