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ViewLift Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Community insights

TrustRadius Insights for ViewLift are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Responsive Support System: Reviewers have consistently praised ViewLift's support system, with many describing it as responsive and proactive in resolving issues. Customers appreciate the helpfulness of the support team, who are quick to address any concerns or problems that arise.

Scalable Encoding Workflow: The encoding workflow in ViewLift is often described as well-designed and easy to use by reviewers. Several users have commented on its scalability, making it a suitable solution for beginners looking to launch their OTT network-related services without much technical knowledge.

User-friendly Interface: Reviewers frequently commend ViewLift's user interface and backend CMS for being intuitive and user-friendly. Many customers find it easy to access all customer information from a single page, which simplifies the management of their streaming platform.

Reviews

1 Review

Thank you for being so flexible

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

They are the SAAS partner, we take the VOD services, the end-to-end solution is provided by ViewLift.

Pros

  • They use AWS MediaConvert as encoding services which is fast and efficient.
  • The support excecutives are well trained and responsive.
  • The best part is whatever we ask them to do they never say no, they are always ready to accept new challenges.

Cons

  • I think they need to add multiple input and multiple output structures in their encoding services. Example: Suppose you want to add 5.1 audio to your streams and you need multiple audio inputs for that but it can take only one input.
  • Improvement required for the search.

Likelihood to Recommend

The platform offers effective features which are designed in a simple manner so that anyone can use it. They have skillful engineers and support engineers. It is suitable for start-ups.

SM
Sandipan Mondal
VOD operations at Hoichoi TV (51-200 employees)
Vetted Review
ViewLift
4 years of experience
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