TrustRadius: an HG Insights company

Vuforia Chalk

Score9 out of 10

1 Reviews and Ratings

What is Vuforia Chalk?

Scale problem-solving guidance, support and expertise to factory operations & service teams with augmented reality. Vuforia Chalk is a collaboration and communication tool for the organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges.

Vuforia Chalk combines augmented reality (AR) with real-time communications to connect a field technician with an expert so that the expert can see and discuss the situation in the field. Technicians and experts can draw digital annotations on a mobile screen or desktop that accurately stick to 3D physical objects, allowing the expert to guide the technician through a process, step-by-step. With more accurate annotations, experts and technicians spend less time resolving issues, increasing operational productivity and efficiency.

Vuforia Chalk is designed to deliver faster resolution without the time and expense of expert travel or repeat technician visits.

Media

Chalk is available on mobile and tablet.
Chalk leverages video-calls to share the same view of an issue.
Both users can mark up the screen with annotations.
Chalk uses advanced augmented reality to make annotations "stick" to the digital 3D environment.
Chalk drives expertise at scale.

1 / 5

Top Performing Features

  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

    Category average: 8.3

  • Visual planning tools

    Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.

    Category average: 6.6

  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

    Category average: 8.8

Areas for Improvement

  • Access control

    Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

    Category average: 8.2

  • Notifications

    Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

    Category average: 8.4

  • Internal knowledgebase

    Users can author or access “How-to” help and reference tips about internal processes.

    Category average: 7.7