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Webroot Security Awareness Training

Score8 out of 10

7 Reviews and Ratings

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What is Webroot Security Awareness Training?

Webroot Security Awareness Training provides cybersecurity education to enterprise employees and provides security best practice so employees can avoid phishing attempts, and social engineering cybersecurity attacks.

Categories & Use Cases

Reviews

What users are saying about Webroot Security Awareness Training.
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A Fantastic Option to Train Users on Phishing

Incentivized
Adam FriedliView profile
Level 2 Network Technician in Information Technology at Springthrough (11-50 employees employees)

Pros

  • There is great personalization with email format.
  • Great reporting to view participant progress.

Cons

  • The licensing model is not as geared toward temporary usage. Licenses are encouraged to be paid for constantly.

Return on Investment

  • Our objective is to protect our clients, and it most definitely helps with that.
  • The platform allows you to measure who does what within the system. We've seen decreases in interaction with the test emails.

Other Software Used

ConnectWise Manage, ConnectWise Automate (formerly LabTech), Webroot Endpoint Protection

Webroot Security Awareness Training - Deceptively Simple, Wickedly Effective

Incentivized
David YatesView profile
President in Corporate at Geeks-r-Us, Inc. (1-10 employees employees)

Pros

  • Test staff members with simulated phishing and malware emails/landing pages. Product has a very realistic payload.
  • Records detailed test results (delivered, read, click-thru's, etc) providing solid metrics to evaluate staff knowledge and track improvement over time.
  • Solid training videos that can be incorporated into landing pages explaining what the end user did incorrectly, and how to guard against such attempts in the future.
  • Other training collateral (posters, infographics, etc) that can be used by the client as teaching aids.

Cons

  • More industry-specific training modules, particularly those covered by federal and state data regulations.
  • Compact, graphic client/site reporting overview page (classic "Green-Yellow-Red" style) showing major areas for improvement, etc.

Return on Investment

  • As our clients IT dept, we have seen a precipitous drop (over 70%) in the number of "is this email bad?" service tickets, as their staff is better trained and equipped to self-evaluate these types of intrusions.
  • Likewise, the number if incidents related to malware/phishing has dropped by almost 90% when this was rolled out in addition to Webroot DNS filtering services.

Alternatives Considered

KnowBe4, Cisco Umbrella and Sophos Phish Threat

Other Software Used

Webroot SecureAnywhere, Webroot DNS Protection