TrustRadius Insights for WellnessLiving are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users commonly recommend WellnessLiving for various businesses, including yoga studios and fitness studios. They appreciate the ability to manage current members, schedule classes and events, and create purchase options for clients. Users highly praise WellnessLiving's technology, customer service, and communication, finding it trustworthy and offering a wealth of opportunities for staff and marketing growth. Switching from other software systems such as Zenplanner or Mindbody to WellnessLiving is often regarded as a positive decision, with users being happy with features like Virtual and On Demand, seamless onboarding process, integration for Zoom, and automation features. Additionally, users find WellnessLiving's user-friendly back office and client interface easy to use, while also appreciating the customer support provided. The reasonable monthly fee and continuous improvements make WellnessLiving an attractive option for many users, especially small businesses looking to manage multiple streams of revenue. Some users also mention that WellnessLiving offers built-in ready-to-use solutions for various aspects of a business. Overall, users highly recommend WellnessLiving over other scheduling systems, particularly for wellness businesses, due to its competitive pricing model and inclusion of everything needed.
My office manager uses WellnessLiving to schedule individual piano lessons and group art classes. She does this from her iPhone or the office laptop.
Pros
They respond to any technical problems by email and phone promptly.
The cost is affordable for our small business.
Their platform works with our business set up.
Cons
When a student enrolls in a 2-hour class, we have to enter it as two 1 hour classes. As a result, the student only gets one reminder email. This always causes confusion. This needs to be addressed and corrected.
Likelihood to Recommend
WellnessLiving provides my small piano and art studio with just what we need for scheduling without being forced to add bells and whistles we don't need. We accept payments directly through Intuit so we don't need a scheduling system that accepts payment. We handle our own promotions on the school's social media platforms so we don't need it on a scheduling platform.