WorkOS Reviews & Insights

Helpful Support: WorkOS provides clear documentation and extremely helpful support. Users appreciate the responsiveness, patience, and thoroughness of their support team. Multiple reviewers have noted that the support team is fantastic, providing fast responses and the right level of knowledge to help troubleshoot and fix issues.

Easy Integration: WorkOS has a great user interface for customers to set up their own SAML configurations and mappings which makes it easy for users to integrate with many more HRIS providers than they would otherwise be able to. Some users found that WorkOS allowed them to integrate with 10 identity providers in the time it would take to implement with one of them natively. The platform provides a range of options for customers, making it easy to offer all of them through one consistent interface.

Clear Documentation: Reviewers are impressed by how clear and concise WorkOS's documentation is. Both API documentation and customer portal guides are thorough and high quality, providing step-by-step instructions that make setting up identity provider connections incredibly straightforward.