WRITER is an end-to-end platform for building, activating, and supervising AI agents across the enterprise. It empowers IT and business teams to collaboratively build agents that automate work, improve decision making, and drive business outcomes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
John Kevin Rembulat at TTEC (10,001+ employees employees)
Use Cases and Deployment Scope
We use it to automate end to end training curation. WRITER's agents allow us to use our bespoke and proprietary context document backed by learning science to output a skills taxonomy, needs analysis, full granular curriculum, and actual learning assets. All of this is backed, contextualized, and synthesized by prompts, information, and resources that we curated in house.
Pros
Referencing specific context documents
Writing bespoke text-based content
Clear and precise outputs based on specific prompts
Quick outputs for small and medium prompts
Very user-friendly client-facing interface
A lot of QoL in terms of foldering and prompting are done in the client-facing interface
Cons
The current agents have weird responses sometimes
QOL Features for the admin-facing AI Studio part, specifically folder organization, labeling, etc.
Can do a little more speed when referencing big documents, knowledge graphs, and complex prompts. It takes a couple of minutes sometimes, to answer.
Return on Investment
Better design quality
Faster learner speed to proficiency
Improved client metrics
Massive efficiencies on overall end-to-end training curation workflow
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Content Marketing Manager in Marketing at Remote Company (11-50 employees employees)
Use Cases and Deployment Scope
I use Writer to research and create an outline for blog posts. I also use it to test out web copy or social media copy, write in different tones, and transcribe audio files.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Director in Marketing (1-10 employees employees)
Use Cases and Deployment Scope
Writer has become an invaluable tool for my small marketing businesses. It creates copy that does not feel computer-generated, it feels human. It is quick, great quality and inexpensive. I would recommend Writer to anyone looking for an AI tool that does not sound like AI. A real game changer for small businesses.
Pros
Creates user-friendly content
Minimal mistakes
Great research
Cons
Sometimes it crashes
It should be easier to see how many words you have left out of your monthly package.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Content Marketing Manager in Marketing at PSPDFKit (51-200 employees employees)
Use Cases and Deployment Scope
I use Writer primarily for content creation, particularly for social media, email, and website marketing copy. On a daily basis, I'm asking Writer to draft social post copy to promote our very technical blog articles. Monthly and quarterly, I ask Writer to draft compelling newsletter copy for our brands. I'm now beginning to use Writer to draft new website copy for a slew of landing pages.
Pros
Writer applies our writing style to copy I'm working on in browser tabs, ensuring I stay true to our voice.
Writer is able to quickly skim full blogs via a single link to use them as source material for drafting marketing copy I need.
Writer is my own business version of ChatGPT that keeps our sessions secure within the business.
Cons
I'd love if the Writer extension for Chrome could use the web page I'm on as a source for whatever drafting I need done in the sidebar.
Return on Investment
Instead of taking 30 minutes to read a blog post written by one of our engineers, and another 10 minutes to craft social copy from scratch, Writer gets me an initial draft within 60 seconds... all from a prompt and a blog link.
Alternatives Considered
ChatGPT, Descript and Goldcast
Other Software Used
Canva, Descript, ClickUp
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