WRITER

Score8.4 out of 10

25 Reviews and Ratings

What is WRITER?

WRITER is an end-to-end platform for building, activating, and supervising AI agents across the enterprise. It empowers IT and business teams to collaboratively build agents that automate work, improve decision making, and drive business outcomes.

Categories & Use Cases

Media

Screenshot of the shared development environment where IT tackles technical complexity and business defines logic.

Screenshot of an example high-impact agent, used to accelerate adoption and minimizing change management.

Screenshot of the centralized command center designed to offer everything IT needs to govern a secure, healthy ecosystem of high-performing agents.

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Screenshot of the shared development environment where IT tackles technical complexity and business defines logic.

#1 most frequent

Professional, Scientific, and Technical Services

17.1%

6 installations of 35

#2 most frequent

Information

11.4%

4 installations of 35

#3 most frequent

Health Care and Social Assistance

11.4%

4 installations of 35

John Kevin Rembulat View profile

John Kevin Rembulat at TTEC (10,001+ employees employees)

Use Cases and Deployment Scope

We use it to automate end to end training curation. WRITER's agents allow us to use our bespoke and proprietary context document backed by learning science to output a skills taxonomy, needs analysis, full granular curriculum, and actual learning assets. All of this is backed, contextualized, and synthesized by prompts, information, and resources that we curated in house.

Pros

Referencing specific context documents
Writing bespoke text-based content
Clear and precise outputs based on specific prompts
Quick outputs for small and medium prompts
Very user-friendly client-facing interface
A lot of QoL in terms of foldering and prompting are done in the client-facing interface

Cons

The current agents have weird responses sometimes
QOL Features for the admin-facing AI Studio part, specifically folder organization, labeling, etc.
Can do a little more speed when referencing big documents, knowledge graphs, and complex prompts. It takes a couple of minutes sometimes, to answer.

Return on Investment

Better design quality
Faster learner speed to proficiency
Improved client metrics
Massive efficiencies on overall end-to-end training curation workflow
Efficiencies resulted to dollar amount savings

Other Software Used

Mural, Kahoot!, Adobe Premiere Pro

Verified User

Vice-President in Marketing (201-500 employees employees)

Use Cases and Deployment Scope

To create content.

Cons

Writing.
Leanring.
Customer Service.

Return on Investment

Slowed down the writing process
Given us less than factual content
Wasted our time

Other Software Used

Grammarly

Rachel Moore View profile

Senior Content Marketing Manager in Marketing at PSPDFKit (51-200 employees employees)

Use Cases and Deployment Scope

I use Writer primarily for content creation, particularly for social media, email, and website marketing copy. On a daily basis, I'm asking Writer to draft social post copy to promote our very technical blog articles. Monthly and quarterly, I ask Writer to draft compelling newsletter copy for our brands. I'm now beginning to use Writer to draft new website copy for a slew of landing pages.

Pros

Writer applies our writing style to copy I'm working on in browser tabs, ensuring I stay true to our voice.
Writer is able to quickly skim full blogs via a single link to use them as source material for drafting marketing copy I need.
Writer is my own business version of ChatGPT that keeps our sessions secure within the business.

Cons

I'd love if the Writer extension for Chrome could use the web page I'm on as a source for whatever drafting I need done in the sidebar.

Return on Investment

Instead of taking 30 minutes to read a blog post written by one of our engineers, and another 10 minutes to craft social copy from scratch, Writer gets me an initial draft within 60 seconds... all from a prompt and a blog link.

Alternatives Considered

ChatGPT, Descript and Goldcast

Other Software Used

Canva, Descript, ClickUp

James Prather View profile

SEO Content Editor in Quality Assurance at The HOTH (51-200 employees employees)

Use Cases and Deployment Scope

I use Writer as a freelance editor for a marketing agency. It works alongside the free version of Grammarly in my company's CMS.

Pros

Inclusive language
Punctuation suggestions
AI Rewriting
Grammar and formatting

Cons

The correction highlights don't always underline perfectly. Minor issue.
Writer can miss some obvious grammar issues that Grammarly also misses (periods, extra spaces)
Writer lacks English variants.

Return on Investment

Writer has saved me lots of eyestrain as an editor.
It is a better value than Grammarly, despite their app being more popular.
I have used Writer's AI rewrites to brainstorm and improve my writing.

Alternatives Considered

Grammarly

Other Software Used

Grammarly

Nancy Martira View profile

Creative Strategist at Clew Strategy (1-10 employees employees)

Use Cases and Deployment Scope

I'm frequently testing new AI platforms for my business, and Writer focusses on what I need most: writing. As a solopreneur, I do not have access to the Enterprise features, but I find tremendous value in membership. Writer helps me analyze documents, create summaries, refine my brand voice, and produce great writing. I use the Snippets feature to store text clauses I use repeatedly in contracts and propsals. I have a Voice Profile for my brand voice, that is also embedded into the Rewrite tool so that anywhre I'm writing online, I can be consistent.

Pros

Rewrite tool is incredibly helpful; both in the Writer environment and the Google Chrome extension. Not buggy or laggy like other extensions I've tried.
Ask Writer allows me to engage with documents in a conversational manner, instead of spending time crafting and sharpening my prompts.
Quality responses from Ask Writer. Unlike other GPTs that are riddled with mistakes and hallucinations, I can use Writer confidently without being paranoid about triple-checking my work. I've used Writer for one year now and only found one error in that time.

Cons

Integration of SEO tools and Keyword Research tools would be helpful
Some features are only available to Enterprise plans, making them inaccessible to solopreneurs and micropreneurs
I'd love to be able to create a word bank of common phrases and expressions I use to help keep my brand voice feeling authentic