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Zeal

Score9.4 out of 10

2 Reviews and Ratings

What is Zeal?

Zeal offers automated contract lifecycle management, helping clients take control of critical internal processes with its AI-backed platform. Zeal’s collaborative contract management system empowers companies to automate contract functions, analyze contract data and build workflows to enhance compliance and efficiency. Procurement, Sales and Legal teams can use Zeal to gain actionable insights from the data within their contract repositories and achieve desired results ranging from risk mitigation to sales acceleration.

The company is backed by investors including AngelPad, and is a member of Box’s Technology Partner Program and Microsoft's Cloud Partner Program. Integrations allow customers to incorporate their contract data into some of the world’s most popular tools, currently including Salesforce, Slack, JobDiva, Microsoft Office, Box, and Adobe.

Top Performing Features

  • Contract creation

    Includes a document generator and tools for creating new contracts.

    Category average: 8.8

  • Contract templates

    Allows users to set up templates or templatize old contracts in order to make new contract creation easier and more consistent.

    Category average: 8.5

  • Clause library/saved fields

    Users can save certain fields of a contract for re-use; these may be stored in a template or a clause library.

    Category average: 7.8

Areas for Improvement

  • Custom contract reports

    Users can create custom reports about the status of contracts, contract timelines, efficiency, and revenue tied to contracts.

    Category average: 8

  • Tracking contract status

    Users can track the status of a contract as it moves through the approval process and beyond.

    Category average: 8.2

  • Compliance check

    Users can define and enforce complex business rules related to compliance regulations; helps automate or partially automate contract compliance check.

    Category average: 7.8

Zeal is a great CLM

Use Cases and Deployment Scope

We use Zeal as our End-to-End Contract management system. The goal was to have a CLM system that can support the existing nearly $1B company but flexible enough to allow for new problems/situations as the business grows and expands into new services.

Pros

  • Platform functionality: data tracking, data organization, template management
  • Value for money
  • Customer support

Cons

  • New feature request process - they tend to ask a lot of questions regarding my request.

Return on Investment

  • Allowed sales to send out templates without modification.
  • Automated tracking of data from contract templates sent out.

Alternatives Considered

Conga CLM (Conga Contracts), SAP Ariba Contract Management and ContractPodAi

Usability

Outstanding Client Service On-Boarding - A Game Changer for Savvy Ladies

Use Cases and Deployment Scope

Savvy Ladies is now able to streamline the contract management of our exponentially growing community of helpline volunteers using the Zeal platform for sending out our Agreements, and Handbook for signatures.

Pros

  • Client service support.
  • Personalization of need.
  • Document tracking.

Cons

  • Anticipating the updated functionality to send group emails of same document.

Return on Investment

  • Zeal has improved our volunteer outreach capabilities providing a secure path for signatures, Agreement sharing.

Alternatives Considered

DocuSign

Other Software Used

Salesforce Commerce Cloud, HubSpot CRM

Usability