What is Zendesk Chat?
Zopim Live Chat allows users to talk to visitors online in real-time. Zopim shows up as a chat bar docked at the bottom of a website. Visitors chat simply by clicking on the widget.
According to the vendor, key differentiators/benefits of Zopim include:
According to the vendor, key differentiators/benefits of Zopim include:
- A real customer-centric live chat tool that is used by businesses around the world.
- Plenty of useful features : fully customizable chat widget, customized greetings, ability to set up operating hours, smart offline mode, chat transcripts, canned response, file transfer, etc.
- Full-fledged dashboard: real time visitor information, automatic translation and conversation search.
- Powerful triggers to initiate chats with a targeted group of visitors
- Ability to organize a team of customer support representatives into departments
- 24/5 technical support from Zopim
- Chat widget available in more than 54 languages.
Categories & Use Cases
Screenshots
How Zopim Chat Widget looks on the website.
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | All Countries except for countries in Prohibited Jurisdiction |
| Supported Languages | Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian |
FAQs
What is Zendesk Chat?
Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.
How much does Zendesk Chat cost?
Zendesk Chat starts at $11.2.
What are Zendesk Chat's top competitors?
Olark and LiveChat are common alternatives for Zendesk Chat.