Zoiper is great for phone calls
Use Cases and Deployment Scope
We are making calls to the customers and receiving calls from them to solve their problems and to keep them happy. We address many customer's problems during the calls.
Pros
- Easy to use, easy to understand
- Clean UI, nothing extra
- Quality of the calls
Cons
- Ring volume slider
- A feature to change a ring sound
- Sound quality
- Volume equalizer
Return on Investment
- I think Zoiper is a huge help to our company needs. Without it, we wouldn't be able to provide such a quick customer support by phone.
- At times, it's hard to hear people through Zoiper. So, we have to ask customers the same questions multiple times.
Usability
Alternatives Considered
Skype for Business and now part of Microsoft Teams
Other Software Used
Skype for Business, now part of Microsoft Teams, Slack, Google Meet
