zoovu: Helping us Provide Customers with Customized Product Solutions
Use Cases and Deployment Scope
We're using zoovu as a guided-selling tool on our site to provided customized product solutions for customers.
Pros
- Able to make very specific, customized product solutions for customers
- Decent customer support
- Fairly easy to stylize each assistant for brand
Cons
- Metrics are lacking in my opinion- sales attribution for every product clicked on (and don't have a way to truly track real conversion)
- Learning the backend setup has a learning curve I've found - would recommend starting/learning with a very simple assistant. Ours was complex and took many, many months to complete.
Likelihood to Recommend
When we researched similar tools out there, we decided to go with zoovu due to price and also felt it could do what we wanted it to do. But honestly not sure I would recommend as it's not very intuitive.
