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12mass vs. Zoho Social

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12mass

7 Reviews and Ratings

Zoho Social

552 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    12mass

    Score4 out of 10
    		N/A12mass is a Social Conversation tool enabling brands to engage with a large audience on Twitter and Facebook without compromising the personal touch. Its clustering tool makes search easier and the Multivariable testing allows for optimization of the responses.N/A

    Zoho Social

    Score8.8 out of 10
    		N/AZoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…

    $15

    per month

    Pricing
    12massZoho Social
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month per user
    Standard
    $15
    per month per user
    Professional
    $40
    per month per user
    Premium
    $65
    per month 3 users
    Agency
    $320
    per month 5 users
    Agency Plus
    $460
    per month 5 users
    Offerings
    Pricing Offerings
    12massZoho Social
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
    More Pricing Information
    Features
    12massZoho Social
    Listening/monitoring
    Comparison of Listening/monitoring features of 12mass and Zoho Social
    Feature
    12mass
    -
    Ratings
    Zoho Social
    8.1
    372 Ratings
    Sentiment analysis00 Ratings7.9266 Ratings
    Broad channel coverage00 Ratings8.3366 Ratings
    Publishing
    Comparison of Publishing features of 12mass and Zoho Social
    Feature
    12mass
    -
    Ratings
    Zoho Social
    8.8
    446 Ratings
    Content planning and scheduling00 Ratings9.2444 Ratings
    Audience targeting00 Ratings8.4313 Ratings
    Content optimization00 Ratings8.9366 Ratings
    Engagement
    Comparison of Engagement features of 12mass and Zoho Social
    Feature
    12mass
    -
    Ratings
    Zoho Social
    8.6
    361 Ratings
    Automated routing and prioritization00 Ratings8.3306 Ratings
    Customer interaction histories00 Ratings8.8340 Ratings
    Marketing
    Comparison of Marketing features of 12mass and Zoho Social
    Feature
    12mass
    -
    Ratings
    Zoho Social
    8.9
    313 Ratings
    Lead generation00 Ratings8.6233 Ratings
    Content marketing00 Ratings9.1304 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of 12mass and Zoho Social
    Feature
    12mass
    -
    Ratings
    Zoho Social
    9.2
    437 Ratings
    Twitter00 Ratings9.2389 Ratings
    Facebook00 Ratings9.2428 Ratings
    LinkedIn00 Ratings9.2384 Ratings
    Google+00 Ratings9.3247 Ratings
    Instagram00 Ratings9.3359 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of 12mass and Zoho Social
    Feature
    12mass
    -
    Ratings
    Zoho Social
    8.4
    358 Ratings
    Campaign success analytics00 Ratings8.6356 Ratings
    Competitor analysis00 Ratings8.2219 Ratings
    Account management
    Comparison of Account management features of 12mass and Zoho Social
    Feature
    12mass
    -
    Ratings
    Zoho Social
    9.1
    391 Ratings
    Role-based user permissions & privileges00 Ratings9.1298 Ratings
    Mobile access00 Ratings9.2373 Ratings
    User Ratings
    12massZoho Social
    Likelihood to Recommend
    8.5
    (3 ratings)
    9.2
    (452 ratings)
    Likelihood to Renew
    8.2
    (3 ratings)
    10.0
    (13 ratings)
    Usability
    8.2
    (2 ratings)
    9.2
    (279 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (3 ratings)
    Support Rating
    8.2
    (2 ratings)
    9.3
    (220 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    8.4
    (5 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    3.6
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)