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8x8 Work vs. Comcast Business VOIP (VoiceEdge)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    Comcast Business VOIP (VoiceEdge)

    Score5.2 out of 10
    N/AComcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.N/A
    Pricing
    8x8 WorkComcast Business VOIP (VoiceEdge)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 WorkComcast Business VOIP (VoiceEdge)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    8x8 WorkComcast Business VOIP (VoiceEdge)
    Considered Both Products
    8x8 Inc.
    Chose 8x8 Work
    In my opinion, Cisco is just way to hard and over priced for the features we needed. I believe Comcast was a good system, but required additional onsite hardware and their mobile and desktop app needed some improvement.
    Incentivized
    Chose 8x8 Work
    8X8 is more reliable than Comcast, provides more features and is cheaper.
    Incentivized
    Chose 8x8 Work
    I selected 8x8 X Series from a referral from another agent. The price fit my budget and they gave 2 months' free on the installation. Hopefully, the initial frustration I experienced with the long installation and back and forth calls will eventually pay off with sales for my …
    Incentivized
    Chose 8x8 Work
    Comcast was twice the cost. I did not see the added benefit for the price difference. We are still using Zoom until we have a good understanding of how the meetings will function for the whole team.
    Incentivized
    Chose 8x8 Work
    Price
    Incentivized
    Chose 8x8 Work
    Although RingCentral and 8x8 provider similar offerings, I find the pricing and ease of use more appealing to 8x8. I also like the US-based customer support that 8x8 offers. I feel the feature set for Vonage for Business is not as strong as either RingCentral or 8x8. For …
    Incentivized
    Chose 8x8 Work
    More powerful and flexible than Comcast VOIP, for less money and with fax capabilities.
    Incentivized
    Comcast Business
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 WorkComcast Business VOIP (VoiceEdge)
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Work
    8.8
    395 Ratings
    Comcast Business VOIP (VoiceEdge)
    7.7
    7 Ratings
    Hosted PBX9.9218 Ratings5.74 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings7.04 Ratings
    Directory of employee names8.4357 Ratings8.07 Ratings
    User templates00 Ratings9.05 Ratings
    Call reports00 Ratings9.06 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Work
    8.7
    442 Ratings
    Comcast Business VOIP (VoiceEdge)
    8.5
    7 Ratings
    Answering rules9.1398 Ratings9.97 Ratings
    Call recording8.7343 Ratings4.95 Ratings
    Call park8.4318 Ratings9.96 Ratings
    Call screening9.1301 Ratings7.97 Ratings
    Message alerts8.1385 Ratings9.97 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Work
    8.9
    385 Ratings
    Comcast Business VOIP (VoiceEdge)
    6.1
    7 Ratings
    Mobile app for iOS9.0318 Ratings3.25 Ratings
    Mobile app for Android8.8248 Ratings8.95 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Work and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Work
    -
    Ratings
    Comcast Business VOIP (VoiceEdge)
    9.0
    3 Ratings
    Video conferencing00 Ratings9.02 Ratings
    Audio conferencing00 Ratings9.03 Ratings
    Video screen sharing00 Ratings9.01 Ratings
    Instant messaging00 Ratings9.02 Ratings
    User Ratings
    8x8 WorkComcast Business VOIP (VoiceEdge)
    Likelihood to Recommend
    8.5
    (463 ratings)
    7.9
    (7 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (104 ratings)
    -
    (0 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    8.0
    (1 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)