Comparison of Cloud PBX features of 8x8 Work and MiCloud Connect| Feature | | |
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| Hosted PBX | 9.9218 Ratings | 7.515 Ratings |
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| Multi-level Interactive Voice Response (IVR) | 8.876 Ratings | 8.315 Ratings |
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| Directory of employee names | 8.4357 Ratings | 8.327 Ratings |
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| User templates | 00 Ratings | 8.016 Ratings |
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| Call reports | 00 Ratings | 8.621 Ratings |
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Comparison of Call Management features of 8x8 Work and MiCloud Connect| Feature | | |
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| Answering rules | 9.1398 Ratings | 9.024 Ratings |
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| Call recording | 8.7343 Ratings | 8.323 Ratings |
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| Call park | 8.4318 Ratings | 8.626 Ratings |
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| Call screening | 9.1301 Ratings | 8.622 Ratings |
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| Message alerts | 8.1385 Ratings | 8.323 Ratings |
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Comparison of Mobile apps features of 8x8 Work and MiCloud Connect| Feature | | |
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| Mobile app for iOS | 9.0318 Ratings | 8.014 Ratings |
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| Mobile app for Android | 8.8248 Ratings | 4.512 Ratings |
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Comparison of VoIP system collaboration features of 8x8 Work and MiCloud Connect| Feature | | |
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| Video conferencing | 00 Ratings | 8.08 Ratings |
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| Audio conferencing | 00 Ratings | 9.023 Ratings |
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| Video screen sharing | 00 Ratings | 7.04 Ratings |
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| Instant messaging | 00 Ratings | 6.75 Ratings |
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