Act! CRM vs. Less Annoying CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Act! CRM	Score4 out of 10	N/A	Act! CRM (formerly Swiftpage) aims to empower small businesses to build and manage client relationships and leads, so the user always has a pipeline of new, repeat, and referral business under control. Users can manage their businesses with Act! CRM every day, since it’s more than a CRM – it’s designed to present everything needed to stay on top of relationships, see what’s most important and actionable, and run sales and marketing in one place.	$30 per month (billed annually) per user
Less Annoying CRM	Score9.7 out of 10	N/A	Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.	$15 per month per user

The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Community Pulse
Key User Insights
	Act! CRM	Less Annoying CRM
Considered Both Products	ACT! LLC No answer on this topic	Less Annoying CRM Kevin Kalbac Agency Sales Manager at Landstar (Transportation/Trucking/Railroad, 1-10 employees) Chose Less Annoying CRM I used ACT! heavily in the 1990's to great success in my sales/account management job. It was a great tool at the time. But it seems ACT! hasn't kept up with the market and the current reviews reflect it - "clunky," "out of date," "cumbersome" were common in many of the … Incentivized Helpful? Darrell Linderman Sales Manager in Sales at Image Gear (Apparel & Fashion, 11-50 employees) Chose Less Annoying CRM We just felt like ACT was being to feel archaic and simply for storage of information. I was tasked with finding an alternative, and found Less Annoying CRM while searching and comparing options. This will probably be my lasting legacy long after I retire from the company! … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Act! CRM

Less Annoying CRM

Comparison of Sales Force Automation features of Act! CRM and Less Annoying CRM
Feature	Act! CRM 4.3 4 Ratings	Less Annoying CRM 9.2 49 Ratings
Customer data management / contact management	5.04 Ratings	10.048 Ratings
Workflow management	7.42 Ratings	8.541 Ratings
Territory management	8.52 Ratings	8.819 Ratings
Opportunity management	6.04 Ratings	10.036 Ratings
Integration with email client (e.g., Outlook or Gmail)	1.04 Ratings	8.939 Ratings
Contract management	1.01 Ratings	9.019 Ratings
Quote & order management	2.02 Ratings	8.815 Ratings
Interaction tracking	3.03 Ratings	10.033 Ratings
Channel / partner relationship management	5.03 Ratings	9.119 Ratings

Comparison of Customer Service & Support features of Act! CRM and Less Annoying CRM
Feature	Act! CRM 5.9 2 Ratings	Less Annoying CRM 10.0 41 Ratings
Case management	1.72 Ratings	10.036 Ratings
Call center management	8.12 Ratings	00 Ratings
Help desk management	8.01 Ratings	10.037 Ratings

Comparison of Marketing Automation features of Act! CRM and Less Annoying CRM
Feature	Act! CRM 3.0 4 Ratings	Less Annoying CRM 8.8 29 Ratings
Lead management	3.04 Ratings	8.928 Ratings
Email marketing	3.04 Ratings	8.616 Ratings

Comparison of CRM Project Management features of Act! CRM and Less Annoying CRM
Feature	Act! CRM 4.0 3 Ratings	Less Annoying CRM 9.0 40 Ratings
Task management	3.03 Ratings	10.039 Ratings
Billing and invoicing management	4.02 Ratings	00 Ratings
Reporting	5.03 Ratings	8.128 Ratings

Comparison of CRM Reporting & Analytics features of Act! CRM and Less Annoying CRM
Feature	Act! CRM 5.0 4 Ratings	Less Annoying CRM 9.1 27 Ratings
Forecasting	6.03 Ratings	9.213 Ratings
Pipeline visualization	5.04 Ratings	9.024 Ratings
Customizable reports	4.03 Ratings	9.020 Ratings

Comparison of Customization features of Act! CRM and Less Annoying CRM
Feature	Act! CRM 2.0 4 Ratings	Less Annoying CRM 9.0 41 Ratings
Custom fields	3.04 Ratings	9.140 Ratings
Custom objects	2.02 Ratings	00 Ratings
Scripting environment	2.01 Ratings	8.97 Ratings
API for custom integration	1.12 Ratings	9.16 Ratings

Comparison of Security features of Act! CRM and Less Annoying CRM
Feature	Act! CRM 7.5 3 Ratings	Less Annoying CRM 9.9 25 Ratings
Single sign-on capability	7.02 Ratings	00 Ratings
Role-based user permissions	8.03 Ratings	9.925 Ratings

Comparison of Integrations with 3rd-party Software features of Act! CRM and Less Annoying CRM
Feature	Act! CRM 5.0 4 Ratings	Less Annoying CRM 8.2 5 Ratings
Marketing automation	5.04 Ratings	8.25 Ratings

Comparison of Platform features of Act! CRM and Less Annoying CRM
Feature	Act! CRM 1.0 4 Ratings	Less Annoying CRM 9.6 26 Ratings
Mobile access	1.04 Ratings	9.626 Ratings

User Ratings
	Act! CRM	Less Annoying CRM
Likelihood to Recommend	3.0 (19 ratings)	10.0 (49 ratings)
Likelihood to Renew	1.0 (2 ratings)	9.1 (1 ratings)
Usability	4.0 (8 ratings)	10.0 (35 ratings)
Support Rating	1.7 (14 ratings)	9.4 (29 ratings)
Implementation Rating	1.0 (2 ratings)	9.1 (1 ratings)

Act! CRM vs. Less Annoying CRM

Act! CRM

Less Annoying CRM

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