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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Analytics

    Score7.4 out of 10
    N/AAdobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is particularly strong in combining web analytics with other digital marketing capabilities like audience management and data management. Adobe Analytics also includes predictive marketing capabilities that help…N/A

    Kissmetrics

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.

    $150

    per month

    Pricing
    Adobe AnalyticsKissmetrics
    Editions & Modules
    No answers on this topic
    Growth
    $500
    Monthly Tracked People
    Power
    $850
    Monthly Tracked People
    Enterprise
    Custom
    Monthly Tracked People
    Offerings
    Pricing Offerings
    Adobe AnalyticsKissmetrics
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptional$1,500 per installation
    Additional Details—What are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified.
    More Pricing Information
    Community Pulse
    Adobe AnalyticsKissmetrics
    Considered Both Products
    Adobe
    Chose Adobe Analytics
    We selected Adobe Analytics considering our website traffic volume, as our website traffic volume goes into the few millions every month. Also, we were already using Adobe Campaign for our email, notification campaigns where we had to implement website and app drop-off use …
    Incentivized
    Chose Adobe Analytics
    Adobe Analytics has a more modern and friendlier user interface and it's easier to use for me. Google analytics has better compatibility with other Google products
    Incentivized
    Chose Adobe Analytics
    Adobe was installed before I arrived but we've kept it because of how customizable it is.
    Incentivized
    Chose Adobe Analytics
    Adobe Analytics is our least favorite of all of these platforms. We only use it when incoming clients exclusively use Adobe, this leaving us with no choice. Between the lack of control in implementation, usability issues and extra time for digging through complex reports, we …
    Incentivized
    Kissmetrics
    Chose Kissmetrics
    Although Google Analytics is a great web analytical tool that is free, for the most part, it is not as intuitive as Kissmetrics in providing the end user with actionable insights. The insights report alone is worth the monthly fee for the analytics solution. Although there is a …
    Incentivized
    Chose Kissmetrics
    Google Analytics, SiteCatalyst - KM does what it does well, which is user-level analysis. The other products are very good for segmentation, data extraction, etc...KM is good for very specific analysis.
    Chose Kissmetrics
    We looked at Hubspot, Mixpanel (a mobile analytics platform). We chose Kissmetrics because it's very well designed for SaaS applications like ours: Specifically an API -driven app. With Google Analytics, we can only track events that happen in the browser. We can't connect …
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Adobe AnalyticsKissmetrics
    Web Analytics
    Comparison of Web Analytics features of Adobe Analytics and Kissmetrics
    Feature
    Adobe Analytics
    8.6
    12 Ratings
    Kissmetrics
    -
    Ratings
    Lead Conversion Tracking8.312 Ratings00 Ratings
    Bounce Rate Measurement8.212 Ratings00 Ratings
    Device and Browser Reporting8.712 Ratings00 Ratings
    Pageview Tracking8.912 Ratings00 Ratings
    Event Tracking8.912 Ratings00 Ratings
    Reporting in real-time9.312 Ratings00 Ratings
    Referral Source Tracking8.112 Ratings00 Ratings
    Customizable Dashboards8.212 Ratings00 Ratings
    User Ratings
    Adobe AnalyticsKissmetrics
    Likelihood to Recommend
    8.7
    (184 ratings)
    8.9
    (48 ratings)
    Likelihood to Renew
    9.4
    (43 ratings)
    7.4
    (27 ratings)
    Usability
    7.0
    (35 ratings)
    7.1
    (6 ratings)
    Availability
    8.1
    (12 ratings)
    8.3
    (6 ratings)
    Performance
    8.0
    (11 ratings)
    8.5
    (6 ratings)
    Support Rating
    3.6
    (41 ratings)
    9.0
    (9 ratings)
    In-Person Training
    1.1
    (5 ratings)
    9.1
    (1 ratings)
    Online Training
    7.0
    (5 ratings)
    8.6
    (3 ratings)
    Implementation Rating
    8.1
    (10 ratings)
    7.3
    (7 ratings)
    Contract Terms and Pricing Model
    7.3
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    7.9
    (5 ratings)
    -
    (0 ratings)