TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agorapulse

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private…

    $49

    per user

    Zoho Social

    Score8.8 out of 10
    N/AZoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…

    $15

    per month

    Pricing
    AgorapulseZoho Social
    Editions & Modules
    Standard
    $99
    up to 10 profiles
    Professional
    $149
    up to 10 profiles
    Advanced
    $199
    per month up to 10 profiles
    Custom
    Custom Pricing
    Free
    $0
    per month per user
    Standard
    $15
    per month per user
    Professional
    $40
    per month per user
    Premium
    $65
    per month 3 users
    Agency
    $320
    per month 5 users
    Agency Plus
    $460
    per month 5 users
    Offerings
    Pricing Offerings
    AgorapulseZoho Social
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans are free for 30 days. Additional profiles cost $15/profile.Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    AgorapulseZoho Social
    Considered Both Products
    Agorapulse
    Chose Agorapulse
    Have looked at Sprout Social and Zoho Social. While [Sprout Social has] a lot of functionality we found AgoraPulse more flexible than Sprout Social which suits the way we work.
    Incentivized
    Chose Agorapulse
    Want to post the same content on different profiles? Don't duplicate your posts, you can just select what platform to post them onto! You can even change around the copy/hashtags/etc to optimize the posts for each platform.
    Incentivized
    Chose Agorapulse
    Most of our issue was not being able to find a platform that had everything for a small business sized price. Tall task. So we started with our budget, and tried to find something that had 80% of what we were looking for. We were pleasantly surprised to find AgoraPulse could …
    Incentivized
    Zoho
    Chose Zoho Social
    I used Agorapulse and liked that platform but the value at Zoho Social is much greater! It was half the cost and provided all the same features that I use to manage my company.
    Incentivized
    Chose Zoho Social
    Agorapulse was a really user friendly product, but unless Zoho social is in some ways more or less similar, it offers a more complete analysis opportunity. It's an updated and upgraded version of most of the social media management platform.
    Incentivized
    Chose Zoho Social
    Other products solved some of our problems, but Zoho Social has solved them all while being affordable for a small business. Buffer didn't provide the seamless team integration and analytics we were seeking in one plan. SocialPilot's user interface was a bit clunky, and we were …
    Incentivized
    Chose Zoho Social
    Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, …
    Incentivized
    Chose Zoho Social
    Ease of use is best of all.
    Ability to re-use content.
    Price point.
    Incentivized
    Chose Zoho Social
    Zoho Social's biggest bargain against all these other tools is that it offers a free version, which is still able to do the job better than you would have been if you didn't have it at all. Apart from offering a free version compared to [its] competitors, the pricing is still …
    Incentivized
    Chose Zoho Social
    Zoho Social stacks up very well against the other social media management tools that I have tried. Of the three listed, I would have to say that Zoho Social holds its own with some of the bigger, more well-known social media management names out there. If you use their suite of …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AgorapulseZoho Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    8.5
    181 Ratings
    Zoho Social
    8.1
    372 Ratings
    Boolean keyword searches9.3151 Ratings00 Ratings
    Filtering out noise/spam7.9153 Ratings00 Ratings
    Broad channel coverage8.22 Ratings8.3366 Ratings
    Sentiment analysis00 Ratings7.9266 Ratings
    Publishing
    Comparison of Publishing features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    8.5
    250 Ratings
    Zoho Social
    8.8
    446 Ratings
    Content planning and scheduling9.3247 Ratings9.2444 Ratings
    Audience targeting8.7160 Ratings8.4313 Ratings
    Content optimization7.31 Ratings8.9366 Ratings
    Workflow management8.7210 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    8.3
    245 Ratings
    Zoho Social
    8.6
    361 Ratings
    Automated routing and prioritization7.742 Ratings8.3306 Ratings
    Customer interaction histories8.6222 Ratings8.8340 Ratings
    Bulk actions8.6203 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    7.6
    142 Ratings
    Zoho Social
    8.9
    313 Ratings
    Lead generation7.4110 Ratings8.6233 Ratings
    Content marketing7.98 Ratings9.1304 Ratings
    Paid media management8.21 Ratings00 Ratings
    Campaigns and promotions6.9119 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    8.7
    255 Ratings
    Zoho Social
    9.2
    437 Ratings
    Twitter8.5228 Ratings9.2389 Ratings
    Facebook9.4255 Ratings9.2428 Ratings
    LinkedIn9.3104 Ratings9.2384 Ratings
    Google+7.25 Ratings9.3247 Ratings
    Instagram9.3241 Ratings9.3359 Ratings
    Pinterest9.11 Ratings00 Ratings
    YouTube8.127 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    9.2
    229 Ratings
    Zoho Social
    8.4
    358 Ratings
    Campaign success analytics9.4198 Ratings8.6356 Ratings
    Real-time tracking9.7195 Ratings00 Ratings
    Competitor analysis8.4161 Ratings8.2219 Ratings
    Account management
    Comparison of Account management features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    9.0
    244 Ratings
    Zoho Social
    9.1
    391 Ratings
    Role-based user permissions & privileges9.3228 Ratings9.1298 Ratings
    Mobile access8.7215 Ratings9.2373 Ratings
    User Ratings
    AgorapulseZoho Social
    Likelihood to Recommend
    9.5
    (342 ratings)
    9.2
    (452 ratings)
    Likelihood to Renew
    9.1
    (87 ratings)
    10.0
    (13 ratings)
    Usability
    8.6
    (66 ratings)
    9.2
    (279 ratings)
    Availability
    9.1
    (3 ratings)
    8.2
    (2 ratings)
    Performance
    8.2
    (2 ratings)
    8.2
    (3 ratings)
    Support Rating
    8.7
    (69 ratings)
    9.3
    (220 ratings)
    Online Training
    9.1
    (2 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.3
    (6 ratings)
    8.4
    (5 ratings)
    Configurability
    7.3
    (2 ratings)
    7.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    3.6
    (2 ratings)
    Product Scalability
    4.6
    (2 ratings)
    8.2
    (3 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.2
    (2 ratings)