Comparison of Sales Force Automation features of Amdocs CES and Salesforce Revenue Cloud| Feature | | |
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| Customer data management / contact management | 10.01 Ratings | 00 Ratings |
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| Workflow management | 3.01 Ratings | 00 Ratings |
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| Territory management | 7.01 Ratings | 00 Ratings |
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| Opportunity management | 7.01 Ratings | 00 Ratings |
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| Integration with email client (e.g., Outlook or Gmail) | 10.01 Ratings | 00 Ratings |
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| Contract management | 10.01 Ratings | 00 Ratings |
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| Quote & order management | 8.01 Ratings | 00 Ratings |
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| Interaction tracking | 8.01 Ratings | 00 Ratings |
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| Channel / partner relationship management | 10.01 Ratings | 00 Ratings |
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Comparison of Customer Service & Support features of Amdocs CES and Salesforce Revenue Cloud| Feature | | |
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| Case management | 10.01 Ratings | 00 Ratings |
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| Help desk management | 5.01 Ratings | 00 Ratings |
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Comparison of Marketing Automation features of Amdocs CES and Salesforce Revenue Cloud| Feature | | |
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| Lead management | 10.01 Ratings | 00 Ratings |
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| Email marketing | 10.01 Ratings | 00 Ratings |
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Comparison of CRM Project Management features of Amdocs CES and Salesforce Revenue Cloud| Feature | | |
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| Task management | 7.01 Ratings | 00 Ratings |
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| Billing and invoicing management | 7.01 Ratings | 00 Ratings |
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| Reporting | 7.01 Ratings | 00 Ratings |
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Comparison of CRM Reporting & Analytics features of Amdocs CES and Salesforce Revenue Cloud| Feature | | |
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| Forecasting | 10.01 Ratings | 00 Ratings |
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| Pipeline visualization | 10.01 Ratings | 00 Ratings |
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| Customizable reports | 8.01 Ratings | 00 Ratings |
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Comparison of Customization features of Amdocs CES and Salesforce Revenue Cloud| Feature | | |
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| Custom fields | 6.01 Ratings | 00 Ratings |
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| Custom objects | 6.01 Ratings | 00 Ratings |
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| Scripting environment | 6.01 Ratings | 00 Ratings |
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| API for custom integration | 10.01 Ratings | 00 Ratings |
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Comparison of Security features of Amdocs CES and Salesforce Revenue Cloud| Feature | | |
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| Single sign-on capability | 9.01 Ratings | 00 Ratings |
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| Role-based user permissions | 9.01 Ratings | 00 Ratings |
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Comparison of Social CRM features of Amdocs CES and Salesforce Revenue Cloud| Feature | | |
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| Social data | 10.01 Ratings | 00 Ratings |
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| Social engagement | 10.01 Ratings | 00 Ratings |
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Comparison of Integrations with 3rd-party Software features of Amdocs CES and Salesforce Revenue Cloud| Feature | | |
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| Marketing automation | 6.01 Ratings | 00 Ratings |
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| Compensation management | 7.01 Ratings | 00 Ratings |
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Comparison of CPQ features of Amdocs CES and Salesforce Revenue Cloud| Feature | | |
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| Quote sharing/sending | 00 Ratings | 7.931 Ratings |
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| Product configuration | 00 Ratings | 5.132 Ratings |
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| Configuration options | 00 Ratings | 5.130 Ratings |
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| Pricing rules | 00 Ratings | 8.029 Ratings |
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| Price adjustment | 00 Ratings | 8.031 Ratings |
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| Purchase history and open contracts | 00 Ratings | 9.024 Ratings |
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| Guided selling/Sales portal | 00 Ratings | 6.020 Ratings |
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| CPQ reporting & analytics | 00 Ratings | 8.924 Ratings |
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| CPQ-CRM integration | 00 Ratings | 9.929 Ratings |
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| Attachments to quotes | 00 Ratings | 9.031 Ratings |
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| Order capturing | 00 Ratings | 8.014 Ratings |
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