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Amdocs CES vs. Salesforce Sales Cloud

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Amdocs CES

3 Reviews and Ratings

Salesforce Sales Cloud

3,281 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amdocs CES

    Score9.4 out of 10
    		N/AN/AN/A

    Salesforce Sales Cloud

    Score8.7 out of 10
    		N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    Amdocs CESSalesforce Sales Cloud
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Amdocs CESSalesforce Sales Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Amdocs CESSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Amdocs CES and Salesforce Sales Cloud
    Feature
    Amdocs CES
    8.1
    1 Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management10.01 Ratings9.3261 Ratings
    Workflow management3.01 Ratings8.3252 Ratings
    Territory management7.01 Ratings7.7204 Ratings
    Opportunity management7.01 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings8.7238 Ratings
    Contract management10.01 Ratings7.9209 Ratings
    Quote & order management8.01 Ratings7.7192 Ratings
    Interaction tracking8.01 Ratings8.8223 Ratings
    Channel / partner relationship management10.01 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Amdocs CES and Salesforce Sales Cloud
    Feature
    Amdocs CES
    7.5
    1 Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management10.01 Ratings8.397 Ratings
    Help desk management5.01 Ratings7.482 Ratings
    Call center management00 Ratings7.878 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Amdocs CES and Salesforce Sales Cloud
    Feature
    Amdocs CES
    10.0
    1 Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management10.01 Ratings8.5234 Ratings
    Email marketing10.01 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Amdocs CES and Salesforce Sales Cloud
    Feature
    Amdocs CES
    7.0
    1 Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management7.01 Ratings8.9231 Ratings
    Billing and invoicing management7.01 Ratings7.774 Ratings
    Reporting7.01 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Amdocs CES and Salesforce Sales Cloud
    Feature
    Amdocs CES
    9.3
    1 Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting10.01 Ratings8.1223 Ratings
    Pipeline visualization10.01 Ratings8.1242 Ratings
    Customizable reports8.01 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of Amdocs CES and Salesforce Sales Cloud
    Feature
    Amdocs CES
    7.0
    1 Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields6.01 Ratings9.0244 Ratings
    Custom objects6.01 Ratings9.0233 Ratings
    Scripting environment6.01 Ratings8.2173 Ratings
    API for custom integration10.01 Ratings8.6203 Ratings
    Security
    Comparison of Security features of Amdocs CES and Salesforce Sales Cloud
    Feature
    Amdocs CES
    9.0
    1 Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability9.01 Ratings8.9215 Ratings
    Role-based user permissions9.01 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of Amdocs CES and Salesforce Sales Cloud
    Feature
    Amdocs CES
    10.0
    1 Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data10.01 Ratings8.9154 Ratings
    Social engagement10.01 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Amdocs CES and Salesforce Sales Cloud
    Feature
    Amdocs CES
    6.5
    1 Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation6.01 Ratings8.4208 Ratings
    Compensation management7.01 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of Amdocs CES and Salesforce Sales Cloud
    Feature
    Amdocs CES
    10.0
    1 Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access10.01 Ratings7.9227 Ratings
    User Ratings
    Amdocs CESSalesforce Sales Cloud
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (58 ratings)
    Usability
    8.0
    (1 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)