Apptentive, now part of Alchemer vs. Medallia
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Apptentive, now part of Alchemer | Score8 out of 10 | N/A | Apptentive was an app used to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Apptentive was acquired by Alchemer in 2023, and is no longer available. Its features are provided by Alchemer Mobile. | N/A |
Medallia | Score8 out of 10 | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A |
| Apptentive, now part of Alchemer | Medallia | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Apptentive, now part of Alchemer | Medallia | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.2 |
| Usability | - | 9.0 |
| Support Rating | - | 7.0 |