TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arena.im

    Score9.4 out of 10
    N/AArena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users to activate individual marketing with centralized data and deliver real-time personal experiences to customers.

    $99

    per month

    Olark

    Score10 out of 10
    N/AOlark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

    $15

    per month

    Pricing
    Arena.imOlark
    Editions & Modules
    Professional
    $99
    per month 25,000 page views/month
    Business
    $249
    per month 100,000 page views/month
    Enterprise
    Custom
    Self Service
    $19.00
    Per Agent Per Month
    Offerings
    Pricing Offerings
    Arena.imOlark
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for annual subscription.—
    More Pricing Information
    Features
    Arena.imOlark
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Arena.im and Olark
    Feature
    Arena.im
    -
    Ratings
    Olark
    10.0
    1 Ratings
    Chat history and transcripts00 Ratings10.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings10.01 Ratings
    User Ratings
    Arena.imOlark
    Likelihood to Recommend
    8.8
    (3 ratings)
    10.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (5 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)