TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Assembled

    N/AN/AAssembled aims to transform and elevate customer support. Their workforce management platform helps teams solve forecasting, scheduling, and analytics in order to provide great experiences for their customers. Their customers include support teams like Stripe, GoFundMe, Harry’s, and Looker. Forecasting Assembled automatically forecasts support volume and translate it into the right staffing plan. In an environment where customers have many ways to…

    $15

    per month per agent

    Deputy

    Score7 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…

    $2.50

    per user

    Pricing
    AssembledDeputy
    Editions & Modules
    Core
    $15
    per month per agent
    Pro
    $35
    per month per agent
    Enterprise
    Custom
    Scheduling Only
    $2.50
    per user
    Scheduling, Time and Attendance
    $4.50
    per user
    Enterprise
    Custom pricing for enterprise clients
    per user
    Offerings
    Pricing Offerings
    AssembledDeputy
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    AssembledDeputy
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Assembled and Deputy
    Feature
    Assembled
    -
    Ratings
    Deputy
    6.0
    1 Ratings
    Scheduling and Shift Management00 Ratings8.01 Ratings
    Workforce Reporting and Analytics00 Ratings5.01 Ratings
    Workforce Compliance Monitoring00 Ratings9.01 Ratings
    Mobile Accessibility00 Ratings10.01 Ratings
    Task Assignment and Tracking00 Ratings5.01 Ratings
    Forecasting and Resource Planning00 Ratings3.01 Ratings
    Staffing Forecasting and Resource Planning00 Ratings3.01 Ratings
    Shift Swapping and Time-Off Requests00 Ratings5.01 Ratings
    User Ratings
    AssembledDeputy
    Likelihood to Recommend
    -
    (0 ratings)
    7.7
    (409 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (46 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (404 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.2
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (30 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.2
    (398 ratings)
    Configurability
    -
    (0 ratings)
    7.8
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.7
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.3
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.8
    (5 ratings)