athenaClinicals vs. eClinicalWorks

athenaClinicals

20 Reviews and Ratings

eClinicalWorks

52 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
athenaClinicals	Score9.6 out of 10	N/A	N/A	N/A
eClinicalWorks	Score9.9 out of 10	N/A	eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.	$449 per month per provider

Pricing

athenaClinicals

eClinicalWorks

No answers on this topic

RCM as a Service: 2.9% of Practice Collections
EHR Only: $449
per month per provider
EHR With Practice Management: $599
per month per provider

Pricing Offerings
athenaClinicals	eClinicalWorks
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	athenaClinicals	eClinicalWorks
Considered Both Products	athenahealth Verified User Chose athenaClinicals eCW allows for customization on the provider level whereas athenaClinicals requires standardization by specialty. Meaningful Use and other quality programs are more challenging on eCW. eCW templates are quite different looking from those that are in athenaClinicals and the flow … Incentivized Helpful? Verified User Chose athenaClinicals Again, I would recommend Athena second on this list...and it's all practice specific. If a practice can afford Athena, then it's an ok system...but do not expect an intuitive system such as Cerner that can be fully customized and follows a physician workflow better. Incentivized Helpful?	eClinicalWorks Verified User Chose eClinicalWorks Ease of entering data and scheduling. Incentivized Helpful? Verified User Chose eClinicalWorks eClinicalWorks is above average for primary care outpatient services. It is not my favorite but it is not the worst either. ECW was selected by the group prior to my arrival so I cannot speak to why it was selected. I had an easy time adopting it but I have an extensive … Incentivized Helpful? Kinekal Tasew Director, Clinical Information System in Information Technology at Ascension Information Services (AIS) (Hospital & Health Care, 1001-5000 employees) Chose eClinicalWorks At the end of the day, the EHR systems do many things similarly. How each system does things may vary, but what stands out to the providers, clinical team and administration are the following few things. The providers and clinical team want to have an ease of use in the … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

athenaClinicals

eClinicalWorks

Comparison of Billing and Claims Management features of athenaClinicals and eClinicalWorks
Feature	athenaClinicals 8.4 8 Ratings	eClinicalWorks 5.1 18 Ratings
Real-time eligibility verification	9.38 Ratings	5.117 Ratings
Claims management	8.38 Ratings	4.715 Ratings
Coding	9.07 Ratings	5.516 Ratings
Patient billing	8.38 Ratings	5.516 Ratings
Financial Reporting	7.08 Ratings	4.715 Ratings

Comparison of Patient Scheduling features of athenaClinicals and eClinicalWorks
Feature	athenaClinicals 8.2 8 Ratings	eClinicalWorks 3.4 22 Ratings
Rule-based scheduling	7.76 Ratings	4.221 Ratings
Automated appointment reminders	8.38 Ratings	4.417 Ratings
Automated patient check-in	8.37 Ratings	2.117 Ratings
Multi-location support	8.38 Ratings	1.720 Ratings
Calendar interface	8.36 Ratings	4.617 Ratings

Comparison of Electronic Medical Records features of athenaClinicals and eClinicalWorks
Feature	athenaClinicals 8.9 9 Ratings	eClinicalWorks 3.4 25 Ratings
Charting / document management	8.99 Ratings	2.925 Ratings
Templates	8.99 Ratings	4.323 Ratings
Patient portal	10.08 Ratings	4.020 Ratings
Mobile/tablet support	8.47 Ratings	6.015 Ratings
Fax integration	9.99 Ratings	3.322 Ratings
Integration with other EMR and PM systems	7.69 Ratings	1.618 Ratings
Workflow automation	8.89 Ratings	1.623 Ratings
Speech recognition	9.04 Ratings	5.015 Ratings
Customization	7.29 Ratings	2.120 Ratings
E-prescribing	9.99 Ratings	3.123 Ratings

Comparison of Medical Security and Privacy features of athenaClinicals and eClinicalWorks
Feature	athenaClinicals 8.4 9 Ratings	eClinicalWorks 3.8 23 Ratings
HIPAA compliance	8.39 Ratings	8.022 Ratings
Role-based permission levels	9.99 Ratings	3.122 Ratings
Data backups and redundancy	8.39 Ratings	3.120 Ratings
Local mode / networking failsafe	7.08 Ratings	1.117 Ratings

Comparison of Workflow and Scale features of athenaClinicals and eClinicalWorks
Feature	athenaClinicals 8.8 9 Ratings	eClinicalWorks 2.1 22 Ratings
Task tracking	8.39 Ratings	2.119 Ratings
Specialty-specific workflows	8.38 Ratings	2.120 Ratings
Multi-office / multi-physician capabilities	9.99 Ratings	2.121 Ratings

User Ratings
	athenaClinicals	eClinicalWorks
Likelihood to Recommend	6.8 (9 ratings)	2.0 (25 ratings)
Likelihood to Renew	- (0 ratings)	2.0 (1 ratings)
Usability	8.2 (1 ratings)	2.1 (4 ratings)
Performance	- (0 ratings)	4.0 (1 ratings)
Support Rating	9.0 (1 ratings)	1.0 (3 ratings)
In-Person Training	- (0 ratings)	2.0 (1 ratings)
Implementation Rating	- (0 ratings)	4.0 (1 ratings)